Insider One recognized
as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend

Second time in a row as the Customers' Choice.

Insider One recognized<br><span>as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend</span>

Insider One recognized
as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend

Second time in a row as the Customers’ Choice.

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4.9/5.0

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See our user reviews on Gartner Peer Insights

Why Gartner Recognized Insider One a 
Gartner Peer Insights™ Customers’ Choice in Multichannel Marketing Hubs

We’re rated the #1 product for achieving the highest scores across all categories:

5.0 / 5.0

Overall
Rating

4.9 / 5.0

Product
Capabilities

4.9 / 5.0

Sales
Experience

4.8 / 5.0

Deployment
Experience

4.9 / 5.0

Support
Experience

100/100

Willingness to
Recommend

“Insider helps us unify disconnected touchpoints into coherent customer journeys, ensuring shoppers receive consistent, personalized experiences across web and email from acquisition through retention.”

Director of Marketing
Retail

“Insider One helps us unify disconnected touchpoints into coherent customer journeys, ensuring shoppers receive consistent, personalized experiences across web and email from acquisition through retention.”

Director of Marketing
Retail

“Fast integration and onboarding - Help was provided by Insider One's own team and our team didn't have to take too much effort. Great customer support team who helped us with campaign ideation, training, and activation”

Digital Marketing Department
Transportation

“AI tools increased transaction frequency and conversion rate over three months. It is convenient for us to create a single template for mobile and web personalization. Architect automated SMS and email reminders."

Marketing Manager
Insurance

Access the report

Fill in your details to read the 2026 Gartner® Magic Quadrant™ 
Report for Personalization Engines

Gartner, Magic Quadrant for Personalization Engines, Penny Gillespie, Jason Daigler, Michael Ro, Ross Cosner, 3 February 2026.

 

Gartner, Critical Capabilities for Personalization Engines, Jason Daigler, Michael Ro, Penny Gillespie, Ross Cosner, 3 February 2026.

 

Gartner, Voice of the Customer for Personalization Engines, By Peer Community Contributor, 30 July 2025.

 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Insider One.

 

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