#1 LEADER EVERYWHERE

Insider One named Marketing Automation Leader by G2

Why settle for anything less than the best? Insider outranks every other solution provider with the highest user satisfaction score of 97/100.

  • 99% of users ranked us #1 for fastest integration
  • 98% of users voted our customer support as the best
  • 98% of users believe in our visionary product roadmap
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4.8/5.0

Trusted by 2,000+ customers

See our user reviews on G2

Go ahead, compare. 

See how Insider One compares with traditional players.

Ratings

Ease of Setup

Insider One

92%

Adobe

74%

Bloomreach

80%

Braze

76%

Iterable

77%

Salesforce

81%

Ratings

Meets Requirements

Insider One

96%

Adobe

88%

Bloomreach

89%

Braze

86%

Iterable

86%

Salesforce

90%

Ratings

Ease of Use

Insider

96%

Adobe

79%

Bloomreach

83%

Braze

84%

Iterable

86%

Salesforce

82%

Ratings

Has the product been a good partner in doing business?

Insider One

96%

Adobe

85%

Bloomreach

92%

Braze

90%

Iterable

92%

Salesforce

88%

Ratings

Quality of Support

Insider One

97%

Adobe

81%

Bloomreach

92%

Braze

85%

Iterable

90%

Salesforce

83%

Insider One

1,293 reviews

Adobe

3,074 reviews

Bloomreach

736 reviews

Braze

1,482 reviews

Iterable

766 reviews

Salesforce

4,441 reviews

Ease of Setup

92%

74%

80%

76%

77%

81%

Meets Requirements

96%

88%

89%

86%

85%

90%

Ease of Use

96%

79%

83%

84%

86%

82%

Has the product been a good partner in doing business?

96%

85%

92%

90%

92%

88%

Quality of Support

97%

81%

92%

85%

90%

83%

We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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BEST RESULTS

What we like best about Insider One is the results we have achieved. Our customers began spending more time on our mobile website, leading to higher engagement, conversion rates, and revenue.

Digital Commerce and Marketing Director

PRODUCT CAPABILITIES

Insider One’s best-in-class segmentation capabilities helped us design personalized WhatsApp campaigns for promotional and transactional messages. We combined it with Architect to set up cross-channel marketing campaigns. 

Ecommerce Director

OPTIMIZATIONS

Insider’s A/B testing feature has enabled us to test variations of campaigns and find out which contributes to the highest AOV. We’ve also been able to improve our app downloads using personalized campaigns and offers.

Digital Marketing Director

EASE OF USE

Insider offers a multitude of segmentation options to send personalized WhatsApp campaigns. We love their templates library and the opt-in templates have helped us grow our subscriber base.

Ecommerce Director

The leading marketing automation platform for brands who care about their customers

The leading marketing automation platform for brands who care about their customers The leading marketing automation platform for brands who care about their customers

The leading marketing automation platform for brands who care about their customers

Use Insider's powerful platform to save time on marketing tasks, ensure consistent branding across campaigns and channels using templates, and easily create customized marketing for each customer. Insider makes it simple to schedule and automate activities for 24/7 engagement without manual effort.

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Meet Insider One AI, 
your always-on advantage

<em>Meet Insider One AI,</em> 
your always-on advantage

Meet Insider One AI, 
your always-on advantage

Built on a decade of innovation, Insider One AI combines generative, predictive, and agentic intelligence to help marketers anticipate behavior, launch faster, and drive measurable growth. More than efficiency, our AI is designed to deliver better outcomes for both marketers and consumers.

Explore Insider One AI™

Loved by brands, trusted by analysts

Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester Wave
Forrester EOP
IDC Omnichannel
IDC AI
G2
Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester Wave
Forrester EOP
IDC Omnichannel
IDC AI
G2
Insider One named a 2026 Gartner® Magic Quadrant™ Leader for Personalization Engines
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Marketing 3.99/5.0

Digital Commerce 4.11/5.0

Services and Support 3.94/5.0

Insider One Recognized as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs
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Product Capabilities 4.9/5.0

Sales Experience 4.9/5.0

Deployment Experience 4.8/5.0

Support Experience 4.9/5.0

Insider One Recognized as a Gartner Peer Insights™ Customers’ Choice for Personalization Engines ‘25
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Overall Rating 4.8/5.0

Support Experience 4.9/5.0

Sales Experience 4.7/5.0

Willingness to Recommend 100/100

Insider One recognized as a leader in The Forrester Wave: Cross-Channel Campaign Management (Independent Platforms)
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Personalization

Innovation Strategy

Platform Architecture

Predictive Analytics

Machine Learning

Insider One recognized as a Leader in The Forrester Wave™: Experience Optimization Platforms, Q4 2024
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Generative AI

Personalization

Segmentation

Analytics

Insider One named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms
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Personalization

Channel Breadth

AI / Machine Learning

Insder One is a Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025
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AI

Journey Orchestration

Unifying Customer Data

Insider One named as the #1 Leader across 11 categories in G2 Winter’26 reports
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Personalization Software

CDP

Mobile Marketing

SMS Marketing

WhatsApp Marketing

6 more categories

Become Unstoppable with Insider One

Built for teams that refuse to settle. Insider One unifies data, personalization, AI, and channels into one platform, to move faster, stay ahead, and grow without limits.