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Insider One AI
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Retail & Ecommerce
From first click to repeat purchase, create experiences your customers will love
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Financial Services
Build trust and loyalty with personalized experiences that increase engagement and retention
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Travel & Hospitality
Inspire travelers, personalize the journey, boost bookings, and drive ancillary revenue
Beauty & Cosmetics
Automotive
TelecommunicationsINTERACTIVE TOOLS
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Product Demo Hub
Explore Insider One and become unstoppable. Take a self-guided tour of 80+ demos and use cases tailored to your role, goals, or industry. No forms. No delay
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WhatsApp Explorer
Discover the power of WhatsApp for business
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SMS Template Library
60+ templates for seamless SMS marketing
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CDP Explorer
Learn how to put your customer data into action
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Take a self-guided tour around the Insider One, to see how you can drive more growth and revenue.
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Discover how Insider One brings everything marketing and customer engagement teams need in one place
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Sirius AI
Become a productivity powerhouse by leveraging the combined power of predictive, generative,
and conversational AI to scale your marketing efforts
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
Segment Your Audience
Behavioral Targeting
Create automated segments based on user behavior
Segment Your Audience
Interest-Based Targeting
Create automated segments based on interest
Segment Your Audience
Activity-Based Targeting
Create automated segments to re-engage inactive
users.
Generate insights
Predictive Analytics
Get insights into the AI-driven predictive segments
from a single dashboard
Build Experiences
Repeat Purchases
Encourage repeat purchases for VIP customers with
smart recommendations
Build Experiences
Search Recommendations
Elevate product discovery with AI-powered smart
search recommendations
Build Experiences
Search Merchandising
Customize search results and product placements with merchandising
Build Experiences
Segment Your Audience
Harness AI-led, pre-built predictive segments for better targeting
Omnichannel Journeys
Seamlessly orchestrate personalized omnichannel
customer journeys across 12+ channels from a single
platform, Architect
Build Experiences
Price Drop
Send price drop alerts for products to create
purchase urgency
Build Experiences
Form Abandonment
Reduce form abandonment by reminding users to submit
the form
Build Experiences
Back-in Stock
Notify users when their favorite products are
available back in stock
Build Experiences
Upsell and Cross-Sell
Celebrate registration anniversaries and birthdays
with upsell and cross-sell offers
Build Experiences
Wishlist Reminder
Recover lost revenues by driving wishlist
conversions and remind users to update it
Build Experiences
Upgrade Account
Encourage freemium users to upgrade their account to
unlock premium features
Build Experiences
Top-Up Reminder
Remind users to top-up when their data limit is
about to run out
Measure Performance
Journey Analytics
Analyze the performance of your cross-channel
journeys on a single dashboard
BUILD EXPERIENCES
Journey Optimizer
Build error-free omnichannel customer journeys to maximize ROI
Build Experiences
Renewal Reminder
Send timely renewal reminders to prevent
subscription expirations
ONBOARD CUSTOMER DATA
Incentivized Surveys
Improve NPS and feedback response rate with incentivized surveys
ONBOARD CUSTOMER DATA
Gamified Templates
Boost lead collection with gamified opt-in templates
Build Experiences
Repeat Purchases
Encourage repeat purchases for VIP customers with smart recommendations
Segment Your Audience
Journey Prioritization
Strategically prioritize your omnichannel journeys and unlock optimal ROI
Segment Your AudiEnce
A/B Split Winner
Auto-Selection
AI-led testing to self-optimize omnichannel customer journeys
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
BUILD EXPERIENCES
On-Site in Journeys
Seamless on-site journeys for better user engagement on website
Build Experiences
Order Updates
Keep users informed with real-time order tracking updates
Segment Your Audience
Optimizing Journeys
Optimize journeys with data-backed A/B Testing and Next Best Channel
BUILD EXPERIENCES
WhatsApp in Journeys
Engage, convert and retain your WhatsApp users across the journey
ONBOARD CUSTOMER DATA
App Downloads
Boost app downloads by targeting users who haven't installed your app
Build Experiences
WhatsApp in Journeys
Engage, convert and retain your WhatsApp users across the journey
BUILD EXPERIENCES
Templates Library
Get started with journey creation faster by using our pre-built templates
BUILD EXPERIENCES
Customer Journey Canvas
Design your customer journeys easily on our intuitive journey canvas
SMS
Craft compelling SMS messages by mixing promotional,
transactional, and bulk messages and connect with
other channels to unlock higher conversions
Build Experiences
Price Drop
Send price drop alerts for products to create
purchase urgency
BUILD EXPERIENCES
Transactional SMS
Build trustworthy post-purchase experiences with Transactional SMS
Build Experiences
Upsell and Cross-Sell
Celebrate registration anniversaries and birthdays
with upsell and cross-sell offers
Onboard Customer Data
Boost Test Drives
Boost test drive applications and nurture purchase
interest
Email
Deliver immersive AI-powered emails with dynamic
content, forms, carousels, accordions, and
countdowns built for desktop and mobile devices
Build Experiences
AMP in Mail
Create beautiful launch experiences with interactive
AMP blocks
BUILD EXPERIENCES
Email Deliverability
3 step checklist to boost IP Reputation and Email
Deliverability
Build Experiences
AMP-Based Forms
Transform static emails into interactive conversion engines with AMP
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
Build Experiences
Repeat Purchases
Encourage repeat purchases for VIP customers with
smart recommendations
WhatsApp
Delight your audience with real-time, promotional,
transactional, and two-way end-to-end buying and
conversational experiences with WhatsApp
Onboard Customer Data
Boost Test Drives
Boost test drive applications and nurture purchase
interest
BUILD EXPERIENCES
WhatsApp CTA Buttons
Minimize clicks to action with WhatsApp CTA buttons
Build Experiences
WhatsApp Templates
Create and submit WhatsApp templates for approval 3X faster
Build Experiences
Price Drop
Send price drop alerts for products to create
purchase urgency
BUILD EXPERIENCES
WhatsApp in Journeys
Engage, convert and retain your WhatsApp users across the journey
Push Notifications
Direct users' attention back to your website or
app—even when they're offline with tailored and
perfectly timed web push and app push notifications
Build Experiences
Price Drop
Send price drop alerts for products to create
purchase urgency
Build Experiences
Upgrade Account
Encourage freemium users to upgrade their account to
unlock premium features
Build Experiences
Exit Intent Pop-Ups
Reduce website bounce rate by offering coupons as
exit intent pop-ups
Website
Create and launch AI-powered, personalized website
experiences in minutes, driving seamless engagement,
and revenue growth across all devices
Build Experiences
Social Proof
Build trust and drive FOMO with social proof
notifications
Build Experiences
Progress Completion
Elevate purchase interest by showing a progress bar
that rewards customers
Build Experiences
Floating Cart
Enable faster checkout and boost revenue with
interactive floating carts
Build Experiences
Cookieless Personalization
Enhance website search experience without relying on
third-party cookies
Onboard Customer Data
App Downloads
Boost app downloads by targeting users who haven't
installed your app
Build Experiences
Search Recommendations
Elevate product discovery with AI-powered smart
search recommendations
Build Experiences
Web Pop-ups
Reduce website bounce rate by offering coupons as
exit intent pop-ups
Build Experiences
Conversational
Customer Support
Provide instant and seamless customer support via WhatsApp messaging
Build Experiences
Search Merchandising
Customize search results and product placements with
merchandising
Build Experiences
Customize Recommandations
Tailor recommendations to match your brand’s design
guidelines
Onboard Customer Data
Gamified Templates
Boost lead collection with gamified opt-in
templates
Build Experiences
Repeat Purchases
Encourage repeat purchases for VIP customers with
smart recommendations
Onboard Customer Data
Incentivized Surveys
Improve NPS and feedback response rate with
incentivized surveys
Onboard customer data
WhatsApp Opt-ins
Grow your WhatsApp subscriber base by driving
opt-ins from web or app
Build Experiences
On-Site in Journeys
Seamless on-site journeys for better user engagement on website
Build Experiences
InStory
Engage users with Instagram story-like experiences to boost product discovery
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
BUILD EXPERIENCES
New Template Library
Access a compact collection for all of your templates with new template store
BUILD EXPERIENCES
Multistories in InStory
Add multiple full stories to a single group with Multistories in Instory
App
Increase app stickiness, enhance product discovery,
and drive conversions at scale by delivering unique
in-app experiences tailored to every customer
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
Onboard Customer Data
Incentivized Surveys
Improve NPS and feedback response rate with
incentivized surveys
Build Experiences
App Optimizer
Optimize mobile app content to increase engagement and conversions
Build Experiences
In-App Messages
Leverage in-app messages to acquire, engage, and retain mobile app users
Onboard Customer Data
Gamified Templates
Boost lead collection with gamified opt-in
templates
Onboard Customer Data
WhatsApp Opt-ins
Grow your WhatsApp subscriber base by driving
opt-ins from web or app
Build Experiences
Conversational Customer Support
Provide instant and seamless customer support via WhatsApp messaging
Build Experiences
Repeat Purchases
Encourage repeat purchases for VIP customers with
smart recommendations
Build Experiences
Search Merchandising
Customize search results and product placements with
merchandising
Recommendations
Leverage 20+ recommendation strategies to individually tailor content, offers, and product
recommendations across every touch point and channel
Build Experiences
Personalized Rewards
Offer recommendations of discounted items to high discount affinity users
MEASURE PERFORMANCE
Recommendations Analytics
Track your recommendation campaigns' performance on a single dashboard
GENERATE INSIGHTS
Product Analytics
Analyze the impact of individual products in your recommendations
GENERATE INSIGHTS
Algorithm Management
Uncover health insights and manage algorithms directly on the front end
BUILD EXPERIENCES
Advanced Card Editor
Create-hassle free recommendations with the Advanced Product Card Editor
Build Experiences
InStory
Engage users with Instagram story-like experiences to boost product discovery
Build Experiences
Search Recommendations
Elevate product discovery with AI-powered smart search recommendations
BUILD EXPERIENCES
Repeat Purchases
Encourage repeat purchases for VIP customers with smart recommendations
BUILD EXPERIENCES
Multi-Source Recommendations
Pick customer data from the platform of your choice for recommendations
Data
Eliminate data siloes, create unified profiles, and activate them across 12+ channels, all in
one secure, AI-native CDP
BGENERATE INSIGHTS
Unified User Profiles
Capture holistic behavioral insights with 360-degree profile view of your users
Segment Your Audience
Interest-Based Targeting
Create automated segments based on interest
Segment Your Audience
Automated Segments
Create automated segments based on activities across platforms
ONBOARD CUSTOMER DATA
Third-Party Integrations
Leverage integrations with CDP, analytics, CRM and attribution tools to activate data
ONBOARD CUSTOMER DATA
Shopify Integration
Turn your Shopify store into an ecommerce giant
Segment Your Audience
Activity-Based Targeting
Create automated segments to re-engage inactive users
Segment Your Audience
Behavioral Targeting
Create automated segments based on user behavior
ONBOARD CUSTOMER DATA
Streaming APIs
Send information in real-time to other integrated tools with Streaming APIs
ONBOARD CUSTOMER DATA
Remarketing on
Google Ads
Leverage Google Ads retargeting in omnichannel journeys
ONBOARD CUSTOMER DATA
Remarketing on TikTok
Send your mobile app segements to Tiktok for remarketing
ONBOARD CUSTOMER DATA
ID Resolution
Profile unification made more flexible with Identity Resolution Management
Segment Your Audience
Predictive Segments
Harness AI-led, pre-built predictive segments for better targeting
Analytics
Leverage AI-powered analytics to track performance in real-time and extract insights across
channels to refine strategies that drive higher engagement
MEASURE PERFORMANCE
Overall Analytics Dashboard
Track key metrics across all channels from a centralized dashboard
MEASURE PERFORMANCE
Recommendations Analytics
Track your recommendation campaigns’ performance on a single dashboard
Measure performance
A/B Testing Dashboard
Gain insights into A/B test results on a unified dashboard
GENERATE INSIGHTS
Algorithm Management
Uncover health insights and manage algorithms directly on the front end
GENERATE INSIGHTS
Predictive Analytics
Get insights into the AI-driven predictive segments from a single dashboard
MEASURE PERFORMANCE
Journey Analytics
Analyze the performance of your cross-channel journeys on a single dashboard
GENERATE INSIGHTS
Unified User Profiles
Capture holistic behavioral insights with 360-degree profile view of your users
GENERATE INSIGHTS
Product Analytics
Analyze the impact of individual products in your recommendations
MEASURE PERFORMANCE
App Analytics
Leverage richer analytics to analyze the performance of your app campaigns
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