The marketing platform orchestrating millions of customer journeys worldwide

Insider One empowers over 1,500 brands across the globe to deliver seamless, omnichannel customer journeys. We help brands connect data, predict behavior with AI, and build personalized customer experiences across 12+ channels-all from a single platform.

The marketing platform orchestrating millions of customer journeys worldwide
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4.8/5

Trusted by 2,000+ customers

See our user reviews on G2
CUSTOMERS BY SIZE

Empowering companies to supercharge marketing performance from high-growth stage to enterprise scale

166% uplift in test-drive applications

“As a marketer, I truly enjoy working with Insider One. The platform brings agility to our team and helps us make the right marketing decisions promptly. We don’t need to depend on IT for our marketing needs, we simply turn our ideas into real-time scenarios and start observing their performance immediately.”

Marketing Director
259% increase in AOV

“We needed a solution that would help us deliver personalization at scale to boost engagement and conversions. Insider One had the right set of tools. Their personalized product recommendations helped us generate a 18.8% more revenue per user, and increase profitability from returning users by 42%.”

Marketing Director
6x increase in ROI

Insider One is so much more than a technology partner. They own our targets like their own. We have high traffic, so their improvements make a huge difference to our success. Insider One’s predefined templates and easy-to-use interface allows our team to take quick actions on different channels.

Head of Digital Marketing and Ecommerce

"Insider One uniquely ties channels into a single journey, letting us communicate better with each customer. The team embraces new ideas and innovation, supporting even our craziest concepts. Partnering with a company at the forefront of customer experience has been amazing."

Marketing Manager
6x faster campaign execution

“Insider One is a fantastic platform. It’s an integral part of our tech stack philosophy: transparency, scalability, connectivity, and intuitivity…Insider One’s platform helps us communicate our unique brand message across our digital channels.”

Chief Information Officer

CUSTOMERS BY INDUSTRY

Adding value whatever the industry from retail to travel to automotive

Turn visitors into customers, customers into repeat customers, and repeat customers into loyal fans with Insider One’s industry-leading marketing platform. From hyper-targeted campaigns to AI-based product recommendations, we empower retailers to create captivating retail journeys that customers love.

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35%
increase in AOV

"Insider One’s capabilities are limitless including personalization, segmentation, mobile, and conversion optimization. It’s easy to use and allows us to execute swiftly. The team is responsive. I am proud of our partnership with Insider One, it delivers better and personalized experiences for our customers."

Marketing Director

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259%
increase in CVR

"We needed a solution that would help us deliver personalization at scale to boost engagement and conversions. Insider One had the right set of tools. Their personalized product recommendations helped us generate a 18.8% more revenue per user, and increase profitability from returning users by 42%."

Senior Ecommerce Manager

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5.8%
increase in ROI in eight weeks

"Just one platform and we are sorted in terms of acquiring, activating, and retaining our users, while driving revenue. It was a wise choice to start optimizing user experiences as per their ever changing needs and Insider One helped us a great deal in achieving that."

Head of Digital Marketing and Loyalty

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93%
increase in CVR

"Integration into our web stack was incredibly fast. Insider One’s growth team quickly identified focus areas to improve margins, and their industry expertise proved exceptional. In two months, we achieved 16% higher ROAS and 93% conversion uplift."

Growth Marketing Lead

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192%
increase in credit card applications

"We’ve been able to create and engage our user control groups with high accuracy, improved engagement metrics, and conversion rates across our financial offerings. We’ve also run A/B tests to deliver better customer experiences and ensure strong business results to give us more flexibility and precision."

Digital Sales Manager

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80%
opt-in rate

"What impressed us was Insider One’s segmentation capabilities. The platform learns from customer behavior, identifies which products and services for each customer. We were delighted that they lived up to their promise of a fast integration. It was easy to get up and running, delivering ROI within days."

VP, Digital Banking

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166%
increase in test drive applications

"Starting from increasing test drive applications to building brand loyalty, Insider One’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle."

Marketing Director

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150%
increase in lead generation

"At the end of the day, our only goal is to increase sales, and using a tool like Insider One helps us do that."

Digital Marketing Manager

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22.5%
increase in CTR

"Repurposing our search bar for a promotion was a brilliant idea from Insider One with huge business impact. Simple actions can make the biggest difference. We’ll run these promotions regularly and keep finding innovative ways to optimize our site to drive business goals."

E-Sales Manager

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159%
increase in CVR

"Insider One is so much more than a technology partner. They own our targets like their own. We have high traffic, so their improvements make a huge difference to our success. Insider One’s predefined templates and easy-to-use interface allows our team to take quick actions on different channels."

Group Head of Digital Marketing and Ecommerce

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40%
increase in engagement

"To succeed in this highly competitive space, you need to stay ahead in digital marketing trends and technology. With Insider One, it’s easy. The team knows the challenges and shares simple, actionable ideas that deliver huge impact."

Product Manager

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175%
increase in returning visitors

"Insider One’s Platform has worked wonders for us. It’s incredible to see a 175% uplift in returning visitor sessions since using Insider One. Smart web push segmentation has helped us provide our readers with more value. We will continue exploring Insider One’s features to deliver better experiences to our valued followers."

Content and Business Development Director

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78%
increase in CVR

"Insider One enabled us to deliver highly personalized and AI-driven experiences on our website, which helped us improve our conversion rates by up to 78% from some campaigns."

Head of Ecommerce

"No one should think twice about choosing Insider One. Their team is always available. Through Insider One, we have strengthened gamification and deployed exciting ideas on our website."

Head of Brand

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25%
increase in CVR

"We’re extremely happy with the results from Insider One. Its customization capabilities let us personalize notifications to deliver highly relevant content to customers. Thanks to these features, we’ve significantly improved average order value, click-through rates, and conversions in just two months."

Head of Marketing

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5%
increase in CVR

"Insider One’s hands-on approach showed exceptionally positive results. It proved very insightful in driving growth, starting from our first campaign and generating great value from this collaboration."

Group Chief Digital Officer

CUSTOMERS BY BUSINESS OBJECTIVE

Helping brands improve vital growth metrics from retail to travel to automotive

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25%
increase in CVR

"We’re extremely happy with the results from using Insider One’s Web Suite and Web Push. Its customization capabilities let us personalize notifications to deliver highly relevant content, significantly improving conversion rate, average order value, and click-through rates in just two months."

Head of Marketing

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19%
increase in CVR

"Our experience with Insider One has been outstanding. They help us optimize campaigns and teach us to use their tools to scale our expertise and growth. We’re delighted with the campaign results and partnership we’ve formed and are excited to achieve even more together."

Manager of Digital Channels

"Insider One enabled us to build timely campaigns across nearly 30 customer segments. We created personalized, multi-channel experiences and combined them with on-site gamification, achieving a 700% increase in customer acquisition and 49X ROI in just two months."

Ecommerce Director

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30x
increase in ROI

"The entire partnership has exceeded our expectations, from segmentation and analytics to channels like WhatsApp and email. It became clear how effective Insider One is; using its data to personalize messaging, we achieved 30X ROI."

Customer Relationship Manager

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8%
increase in AOV

"Using Insider One, we’ve seen a significant boost in engagement and key bottom-of-the-funnel metrics. Leveraging Insider One’s dynamic attributes and onsite experiment tools, we improved conversion rates by nearly 14%, and increased average order value by 8%."

Ecommerce Director

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17%
increase in AOV

"We’ve been using Insider One across website and mobile, including Web Suite, Smart Recommender, Email, and Web Push. With Smart Recommender, our conversion rate improved by 22% in a week, bounce rate dropped 60%, and AOV increased 17% in just six months."

Ecommerce Manager at Safat Home

361%
increase in subscribers

"With Insider One, our whole marketing process has been greatly simplified, and it is this, along with the admirable tech support that makes them a great choice for us at LEGO."

Marketing and Ecommerce Manager at LEGO

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