Join us and
Be Unstoppable in 
Customer Engagement

JUNE 9-11, 2026 | BOOTH D54

FIRA GRAN VIA | BARCELONA

 

Insider enables marketing and CX teams to connect customer data across channels, predict behavior with AI, and deliver personalized omnichannel customer experiences. Let's connect at our booth #D54! 

Book your meeting here!

Trusted by marketing teams at 2,000+ customers from high-growth start-ups to enterprise players

Modernizing a Heritage Brand: How Le Creuset is Redefining Customer Engagement in the Digital Era

What does digital transformation look like for a brand that's already iconic?

 

Join Nico Beukes alongside Alexandra Bacardí and Raffaella Corvaja from Le Creuset as they share how one of the world's most beloved premium brands is evolving its approach to customer engagement, without compromising what makes it timeless.

 

From fragmented channel communication to connected, intelligent orchestration across markets, this session explores how Le Creuset is building a more refined engagement strategy: smarter segmentation, lifecycle automation, and AI-powered personalisation, rolled out with intention across 18 domains worldwide.

 

If you work with a premium or heritage brand and wonder how to stay relevant in a digital-first world without chasing every trend, this session is for you.

Visit Us on the Exhibition Floor

Visit Us on the Exhibition Floor

Visit Us on the Exhibition Floor

The best conversations at Shoptalk happen when you least expect them, and we'll be right there when they do. Find Insider One at Booth #D54, conveniently located next to the meetup area and catering. Stop by to meet our team, see the platform in action, and discover how the world's top brands are transforming customer engagement with Insider One.

Booth #D54
Swing by our booth to customize your USA Jersey

Swing by our booth to customize your USA Jersey

Swing by our booth to customize your USA Jersey

Don’t just watch the game, own a piece of it.

Step into the winner's circle at the Insider One activation zone Booth 3079. Create your very own custom USA Jersey just in time for soccer's biggest matches.

Grab your jersey, show off your style, and show the world how you represent.

Join us at Xalet de Montjuïc

TUESDAY | JUNE 9TH, 2026 | 7:30 PM – 10:00 PM CET

Perched on the iconic Montjuïc hill, Xalet de Montjuïc offers breathtaking panoramic views over Barcelona, combining Mediterranean elegance with a sophisticated yet relaxed atmosphere.

Surrounded by lush greenery and overlooking the city skyline, the venue creates a truly memorable setting for meaningful conversations and high-quality networking.

With its refined design, warm ambiance, and exceptional cuisine, Xalet de Montjuïc stands out as one of Barcelona’s most exclusive dining destinations—where every detail is designed to elevate the experience.

In partnership with:

Join us now!

Join us at Xalet de Montjuïc Join us at Xalet de Montjuïc

Meet the team

Loved by brands, trusted by analysts

Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester Wave
Forrester EOP
IDC Omnichannel
IDC AI
G2
Gartner MQ
Gartner VOC MMH
Gartner VOC Pers.
Forrester Wave
Forrester EOP
IDC Omnichannel
IDC AI
G2
Insider One named a 2026 Gartner® Magic Quadrant™ Leader for Personalization Engines
Learn more

Marketing 3.99/5.0

Digital Commerce 4.11/5.0

Services and Support 3.94/5.0

Insider One Recognized as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs
Learn more

Product Capabilities 4.9/5.0

Sales Experience 4.9/5.0

Deployment Experience 4.8/5.0

Support Experience 4.9/5.0

Insider One Recognized as a Gartner Peer Insights™ Customers’ Choice for Personalization Engines ‘25
Learn more

Overall Rating 4.8/5.0

Support Experience 4.9/5.0

Sales Experience 4.7/5.0

Willingness to Recommend 100/100

Insider One recognized as a leader in The Forrester Wave: Cross-Channel Campaign Management (Independent Platforms)
Learn more

Personalization

Innovation Strategy

Platform Architecture

Predictive Analytics

Machine Learning

Insider One recognized as a Leader in The Forrester Wave™: Experience Optimization Platforms, Q4 2024
Learn More

Generative AI

Personalization

Segmentation

Analytics

Insider One named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms
Learn more

Personalization

Channel Breadth

AI / Machine Learning

Insder One is a Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025
Learn more

AI

Journey Orchestration

Unifying Customer Data

Insider One named as the #1 Leader across 11 categories in G2 Winter’26 reports
Learn more

Personalization Software

CDP

Mobile Marketing

SMS Marketing

WhatsApp Marketing

6 more categories