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MAR 31, 2026 | 9.30 AM - 2 PM | Meta HQ, Kuala Lumpur
Customer behaviour is evolving. Traditional touchpoints are fragmenting.
Join senior marketing leaders in Malaysia for an insight-led session exploring how new data signals, across web, app, and beyond, are reshaping growth strategies in 2026.
Mohd Adam Wee has led marketing at the highest levels of Malaysian finance and business: GCMO at Maybank and CIMB, CMO at Manulife and UEM Sunrise. Decades of transformation, inside some of the country's most regulated and complex institutions. Few people in this market have seen more.
Jason Yim leads business messaging partnerships at Meta, helping enterprises across Asia unlock new opportunities through WhatsApp and conversational engagement. He works closely with brands to design scalable messaging strategies that enhance customer experiences, drive meaningful interactions, and support business growth in an increasingly AI-powered digital landscape.
Mohd Adam Wee has led marketing at the highest levels of Malaysian finance and business: GCMO at Maybank and CIMB, CMO at Manulife and UEM Sunrise. Decades of transformation, inside some of the country's most regulated and complex institutions. Few people in this market have seen more.
Jason Yim leads business messaging partnerships at Meta, helping enterprises across Asia unlock new opportunities through WhatsApp and conversational engagement. He works closely with brands to design scalable messaging strategies that enhance customer experiences, drive meaningful interactions, and support business growth in an increasingly AI-powered digital landscape.
Guests arrive and settle in over coffee. Informal conversations begin as attendees connect with fellow marketing leaders.
Setting the context for the session and exploring how AI is reshaping the way brands engage customers through conversations, data, and messaging.
A strategic perspective on how customer engagement is evolving in the age of AI, and the role conversational platforms play in enabling more intelligent, scalable interactions.
An open and candid conversation with marketing leaders about the realities of leading modern marketing organisations. From strategic priorities and internal alignment to career lessons and leadership philosophy, this panel explores what it truly means to sit in the CMO seat today.
An interactive session across curated tables exploring key questions around AI, messaging, and modern customer engagement.
Guided discussions will cover:
• Identifying meaningful customer signals
• Moving beyond static segmentation
• Designing more intelligent conversations
• Preparing organisations for AI-enabled engagement
Each table will surface insights to share with the wider group.
A collaborative synthesis where table representatives share key takeaways and emerging themes from their discussions.
Continue the conversation over lunch. A relaxed opportunity to exchange ideas, deepen connections, and explore shared challenges with peers.
A short wrap-up highlighting key insights from the session and what leaders should be thinking about next as AI continues to reshape customer engagement.
Guests are welcome to stay for continued conversations and informal networking.
You Shape Growth Direction
You’re responsible for setting priorities and guiding growth conversations, and want clearer perspective on what deserves focus as messaging and customer engagement continue to evolve.
“Had a fantastic afternoon of inspiration, reflection and discussion with Malaysia's vibrant #digitalmarketing community!”
Rakesh Mani
Partner at PwC Malaysia
“Just wrapped up an insightful growth hack session by Insider, exploring RFP intricacies, customer data security, AI content ethics, and the balance between cost-effectiveness and ROI.”
Candy Cao
Marketing Director at Gain City
“It was a privilege to speak at Insider’s Growth Hacks Series: Walking the Talk event. I thoroughly enjoyed the engaging discussions with industry leaders, and it’s always inspiring to connect with others who are equally passionate about advancing customer engagement.”
Ranise Teo
Specialist, Vendor Comms & CRM at foodpanda
Marketing 3.99/5.0
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Overall Rating 4.8/5.0
Support Experience 4.9/5.0
Sales Experience 4.7/5.0
Willingness to Recommend 100/100
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