SUCCESS STORY

How Instantprint Achieved 38x ROI and Generated £500,000 in Incremental Revenue with Insider One

How Instantprint Achieved 38x ROI and Generated £500,000 in Incremental Revenue with Insider One

38x

ROI

£500,000

email CVR growth

Challenge

Challenge

Instantprint needed to deliver personalized experiences for millions of website visitors and email subscribers, but slow execution and limited targeting capabilities from its previous platform prevented them from scaling relevant customer journeys.

Solution

Solution

Using Insider One’s Architect, CDP, and AI-powered capabilities, Instantprint built and automated personalized web and email journeys faster, enabling real-time engagement at scale.

Result

Result

Achieved 38x ROI and generated £500,000 in incremental revenue by delivering more relevant, high-performing customer experiences.

ABOUT THE CUSTOMER

Instantprint is a leading UK-based online printing company that specializes in high-quality printing services for businesses and individuals. Known for delivering exceptional offline product quality that sets the industry standard, Instantprint serves millions of customers through their digital platform, offering everything from business cards and flyers to large-format printing solutions.

INDUSTRY
Retail
SOLUTIONS
Architect
CDP
Insider One AI
CHANNELS
Email
Web Personalization

success story

Delivering personalized experiences at scale with Architect

The challenge

Instantprint needed to engage millions of visitors and email subscribers with relevant offers every month. Complex and highly customized print orders required dynamic, real-time personalization, but slow execution and limited targeting from their previous provider led to missed revenue and lower campaign engagement.

The solution

To personalize experiences for millions of users, Instantprint turned to Insider One’s Architect and Insider One AI. Architect enabled them to build and automate personalized journeys across web and email in days, while Insider One AI sped up campaign design and kept the team agile. This powerful combo transformed their ability to execute at scale, delivering tailored, high-performing campaigns that matched the premium quality of their offline products.

The results

38x

ROI achieved over two years

£500,000

in incremental revenue generated

Looking ahead

Looking ahead Looking ahead

Looking ahead

Instantprint aims to continue optimizing their customer experience by expanding their use of Insider One's platform capabilities to deliver more cross-channel journeys. By deepening engagement across multiple touchpoints, they plan to further improve personalization and drive even greater business impact.

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