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20M+
100X
51%
iBOOD operated with a fragmented marketing stack across separate tools for email, app push, and web channels. With a five-person growth team managing acquisition, conversion, and retention across six European countries, the brand needed to unify its data and operations without adding headcount.
iBOOD consolidated its full marketing stack onto Insider One, replacing Selligent and OneSignal with a single platform covering email, app push, web push, personalization, journeys, and recommendations. CDP and Architect unified customer data and powered multichannel orchestration across six markets.
iBOOD generated over 20M in revenue from orchestrated Hunt campaigns, achieved 100X ROI, delivered a 9% CVR uplift and 12% AOV uplift, scaled to 500K+ personalized daily newsletters, and grew app revenue contribution to 51% of total revenue.
SUCCESS STORY #1
iBOOD's quarterly sales events drove significant traffic spikes but relied heavily on paid advertising. Without intelligent orchestration, the brand risked overcommunicating customers across channels, inefficient ad spend, and missed revenue potential during its highest-impact commercial moments.
Insider One orchestrated email, app push, and web push through Architect, using behavioral data and Predictive Segments to determine the best channel, preferred engagement method, and reachability for each customer. Ad spend was reduced before events and concentrated during The Hunt for maximum efficiency.
The Hunt campaigns generated over 20M in revenue with 100X ROI. iBOOD achieved a 9% CVR uplift and 12% AOV uplift through channel prioritization. The model reduced CAC, improved retention through onboarding journeys, and became a repeatable quarterly growth engine across six European markets.
20M+
Revenue generated during Hunt campaigns
100X
ROI achieved through campaign orchestration
9%
CVR uplift from channel prioritization
SUCCESS STORY #2
iBOOD users frequently browsed one product category and purchased from another, making traditional ecommerce personalization ineffective. Sending high-frequency daily emails risked unsubscribes if content relevance dropped, and the team needed a scalable way to maintain quality across a large subscriber base.
Insider One's Smart Recommender was deployed across email, website, app, and cart abandonment flows. It combined high-intent and discovery-led recommendations, continuously optimizing based on clicks, views, and purchases to ensure every interaction remained relevant and commercially effective.
iBOOD now sends over 500K personalized newsletters daily, achieving strong open rates and CTR performance ranked among the best seen in the market. Unsubscribe rates remained low despite high email frequency, and cross-category purchasing behavior increased as a result of the continuous recommendation optimization loop.
500K+
Personalized newsletters sent daily
SUCCESS STORY #3
Like many ecommerce brands, iBOOD was underutilizing its app as a retention and engagement channel. The brand needed to move beyond transactional interactions to create daily engagement habits and differentiate its app experience from standard ecommerce browsing.
Insider One powered a strategy that repositioned the app as part of customers' daily routine. App Personalization, app push, and a personalized app inbox were combined with app-only deals and Appy Hour free shipping promotions. All app engagement was connected to unified Insider One customer profiles for consistent personalization.
The app now drives approximately 51% of iBOOD's total revenue. Customer retention and repeat visit frequency increased significantly. Daily engagement behavior grew as customers returned habitually, establishing the app as iBOOD's primary retention and revenue channel across its European markets.
51%
Of total revenue now driven by the app
One platform. Five people. Six markets at scale.
One platform. Five people. Six markets at scale.
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