SUCCESS STORY

How Ahamove Achieved a 10x CR Increase and 6,500 Incremental Orders in Two Weeks with Insider One

How Ahamove Achieved a 10x CR Increase and 6,500 Incremental Orders in Two Weeks with Insider One

10X

CR increase through targeted promotions

6,500

orders generated in two weeks

2X

App Push CTR for SME segment
Challenge

Challenge

Ahamove needed to raise awareness of limited-time promotions and reduce order decline among SME customers through more personalized engagement.

Solution

Solution

Insider One helped Ahamove segment users with Upsert API data, then used App Push and in-app journeys to deliver timely voucher reminders and personalized SME messaging.

Result

Result

Insider One delivered a "10X CR increase through targeted promotions" and "2X App Push CTR for SME segment".

ABOUT THE CUSTOMER

Ahamove is a leading on-demand delivery company in Vietnam, founded in 2015. It focuses on developing technology-driven delivery services, catering to both corporate and individual customers, with a strong presence among small and medium-sized businesses.

INDUSTRY
Logistics
SOLUTIONS
Upsert API
Advanced Voucher
Templates
CHANNELS
App Push
In-App

SUCCESS STORY #1

Boosting Awareness of Limited-Time Promotions

The Challenge

Ahamove faced difficulties in making users aware of limited-time promotions for specific products. This lack of awareness resulted in missed opportunities for both Ahamove and its customers.

The Solution

Insider One helped Ahamove utilize personalized segments updated via Upsert API. Ahamove then deployed App Push and in-app notifications in a journey to remind users about available voucher codes during the promotion period. This approach allowed Ahamove to achieve rapid time to success—demonstrating the power of timely and personalized engagement in driving immediate results.

6,500

incremental orders in two week

10X

uplift in CR

SUCCESS STORY #2

Enhancing SME Segmentation and Retention

The Challenge

Ahamove aimed to reduce order decline among SME segments. This required a more personalized approach to engage SME customers effectively.

The Solution

Insider One assisted Ahamove in personalizing SME segments based on the number of orders in the current month and the number of vouchers used. Ahamove utilized App Push and advanced voucher templates in a journey, complemented by A/B testing to measure uplift.

2X

increase in CTR

1,200

orders recovered in 1 month

30%

churn recovery rate

2%

uplift in overall CR

2%

uplift in overall CR

Looking ahead

Looking ahead Looking ahead

Looking ahead

Ahamove plans to continue leveraging Insider One's capabilities to further enhance customer experiences and drive business growth. The partnership has positioned Ahamove for success in the competitive logistics market by providing actionable insights and personalized engagement strategies.

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