The Future of Customer Engagement Is Mobile, Omnichannel, and AI-Powered

AI is changing customer engagement — but the brands pulling ahead aren't the ones simply "adding AI". They're the ones rethinking how mobile, data and automation work together to build faster, more personal and more efficient customer journeys.

 

Join Insider One, Reskyt and Sprinter for an exclusive executive lunch in Alicante to explore how leading digital, ecommerce and CRM teams — across retail, travel and beyond — are building the next generation of mobile and omnichannel customer experiences.

 

📅 Date: Thursday, 8 October 2026
🕦 Time: 11:30 – 14:30
📍 Venue: Hospes Amérigo, Alicante

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What you'll learn

 

During this executive lunch, you'll discover how leading brands are turning mobile into a true growth channel, moving from mass, human-driven communication toward autonomous and self-optimizing customer engagement, and using data and AI to make real-time, personalized decisions at scale.

 

You'll explore how high-performing app experiences can drive loyalty and revenue, and how these strategies can be applied beyond retail, across travel and other consumer-facing industries. Through expert insights, a real customer story from Sprinter, and peer discussion with fellow digital leaders, you'll leave with practical ideas and use cases you can apply within your own organization, whatever your industry.

Meet the Speakers

Nuria García Reche
E-commerce & Digital Growth Lead

Sprinter One of Spain's leading omnichannel sporting goods retailers, part of Iberian Sports Retail Group. Sprinter continues to invest in mobile, personalization and customer experience to strengthen its digital leadership. 

 

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Rafa Martínez Navarro
Co-founder

Reskyt Reskyt is a Spanish technology company specializing in App Commerce, helping brands launch high-performance native mobile apps connected directly to their ecommerce platform. With 750+ apps deployed in 20+ countries, Reskyt helps brands turn mobile into a real driver of loyalty and revenue. 

 

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Sebastian Duque
VP of Growth & revenue

Insider One Insider One is the AI-native customer engagement platform helping enterprise brands orchestrate personalized experiences across every channel — moving from predictive segmentation and journey orchestration toward Agentic, self-optimizing engagement.

 

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Nuria García Reche
E-commerce & Digital Growth Lead

Sprinter One of Spain's leading omnichannel sporting goods retailers, part of Iberian Sports Retail Group. Sprinter continues to invest in mobile, personalization and customer experience to strengthen its digital leadership. 

 

Rafa Martínez Navarro
Co-founder

Reskyt Reskyt is a Spanish technology company specializing in App Commerce, helping brands launch high-performance native mobile apps connected directly to their ecommerce platform. With 750+ apps deployed in 20+ countries, Reskyt helps brands turn mobile into a real driver of loyalty and revenue. 

 

Sebastian Duque
VP of Growth & revenue

Insider One Insider One is the AI-native customer engagement platform helping enterprise brands orchestrate personalized experiences across every channel — moving from predictive segmentation and journey orchestration toward Agentic, self-optimizing engagement.

 

Agenda

11:30 - 11:45

Welcome and networking

11:45 - 11:55

Opening remarks

11:55 - 12:20

Mobile commerce as a growth engine

 Insights and results from Reskyt's mobile commerce study

12:20 - 12:45

From mass communication to autonomous engagement

How AI is reshaping omnichannel customer engagement

12:45 - 13:10

Customer story with Sprinter

How Sprinter built a mobile & personalization engine with Reskyt and Insider One

13:10 - 13:30

Roundtable discussion & audience exchange

13:30 - 14:30

Networking lunch

The Venue

Hospes Amérigo sits in the heart of Alicante’s historic centre, inside a beautifully restored former Dominican convent that blends centuries-old architecture with contemporary Mediterranean design. Just moments from the waterfront and the city’s most iconic streets, the venue combines historic character, natural light, and a sophisticated atmosphere for an inspiring executive gathering.

C. Rafael Altamira, 7, 03002 Alicante, Spain
The Venue The Venue

What is the Growth Hacks Series?

The Growth Hacks Series is a premium event series designed to equip marketing and business leaders with cutting-edge strategies for exponential growth. Each edition focuses on a key growth theme, featuring industry experts and thought leaders who share actionable insights and real-world success stories.

LEARN

from top industry experts who reveal their proven tactics for scaling businesses.

Discover

innovative strategies and tools that can drive your next big leap in growth.

Connect

with like-minded professionals and build valuable relationships to elevate your business.

Who this is for

CMOs & Marketing Directors who drive brand strategy, budgets, and growth targets

CDOs & Data Leaders overseeing customer data strategy, analytics, and AI adoption

Ecommerce & Digital Directors owning online revenue, conversion, and digital experience

CX & Retention Leads responsible for long-term loyalty, LTV, and customer engagement

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