Join us to discover how Jeulia boosted repeat purchase rate by 27% and increased AOV by 22%!

2 Years of Digital Empowerment In a Glance!

Wednesday, October 15 | 2 PM Singapore | 5 PM Sydney
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Jeulia ever since 2021 to deliver personalized jewelry shopping journeys across web, mobile, and email. By using behavior-driven recommendations, upsell bundles, and loyalty-driven incentives, Jeulia achieved a 27% increase in repeat purchase rate and a 22% uplift in average order value, while reducing cart abandonment and strengthening customer lifetime value.

Join the Masterclass

Meet The Speaker

Rita Yang, Jewelry & Fashion – Global Digital Growth Director

In this exclusive workshop with Jeulia and Insider — we dive into the tactics that Jeulia used to:

  • Grow repeat purchases by 27% with loyalty-driven campaigns

  • Increase AOV by 22% through bundling and upsell offers

  • Reduce cart abandonment with targeted recovery flows

  • Improve CLTV by strengthening retention and engagement

Join us in this exclusive chat with Rita Yang (Jewelry & Fashion – Global Digital Growth Director) for an inside view on Jeulia’s secret sauce for customer experiences.

Rita Yang
Jewelry & Fashion – Global Digital Growth Director
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Insider X Jeulia | Insider enabled Jeulia to boost repeat purchases by 27% and increase AOV by 22%

Insider X Jeulia | Insider enabled Jeulia to boost repeat purchases by 27% and increase AOV by 22%

By leveraging Insider’s personalization and journey orchestration tools, Jeulia deployed targeted product bundles, loyalty campaigns, and cart recovery flows. These efforts drove a 27% increase in repeat purchases, a 22% lift in average order value, and meaningful gains in CLTV.

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We liked the products we used – Web Personalization, App Personalization, CDP, SMS, and Journey Orchestration. We had a smooth and successful migration. We also completed SMS integration well with proxy feature delivery. The personalized campaigns led to a solid uplift in conversion rates.

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Our primary aim has been to cultivate customer loyalty, achieved through establishing product trust and leveraging upsell opportunities. The Insider Mobile App platform served our needs perfectly, enabling easy campaign creation for cross-selling to app visitors. SMS and WhatsApp supplement our mobile marketing strategies well as it helped increase app traffic and conversions. Insider’s support team also promptly address any technical challenges we face – ensuring uninterrupted user experiences. Their effective issue resolution underscores their product quality and customer support. We value their swift assistance and eagerly anticipate our ongoing collaboration.

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We’ve been working with Insider in the consumer electronics space, and the results have been impressive. What we appreciate the most is how seamlessly the platform integrates with our existing tech stack and how intuitive the user interface is. Their AI-driven segmentation and personalization capabilities have significantly improved our customer engagement and conversion rates. The Insider team is also highly responsive and proactive, always offering strategic recommendations that align with our goals.

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Mobile Marketing

What we like best about Insider is the results we have achieved. Our customers began spending more time on our mobile website, leading to higher engagement, conversion rates, and revenue.

Digital Commerce and Marketing Director

Personalization

With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.

Marketing Director

CDP

We’ve managed to overhaul our on-site personalization with Insider’s CDP platform. It has helped us harness all of our user data, and their AI-powered user segmentation makes it possible to engage users with contextual recommendations.

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The customization capabilities help us deliver highly relevant and individualized content to our customers across channels. We’ve significantly improved our average order value, CTRs, conversions, and ROI in just two months.

Head of Marketing

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Insider’s best-in-class segmentation capabilities helped us design personalized WhatsApp campaigns for promotional and transactional messages. We combined it with Architect to set up cross-channel marketing campaigns. 

E-commerece Director

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