Join us to discover how Telenor boosted digital subscriptions by 23% and increased app adoption by 19%!

3 Years of Digital Empowerment In a Glance!

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Telenor to deliver AI-driven personalization across web, app, and messaging channels. By leveraging predictive segmentation, real-time engagement, and multi-channel journey orchestration, Telenor achieved a 23% uplift in digital subscriptions, a 19% increase in app adoption and self-service usage, and a 13% uplift in ARPU — while reducing churn with predictive retention campaigns.

Join the Masterclass

Meet The Speaker

Katie Cervasio, Telecom & Mobile Operators – Global Digital Growth Director

In this exclusive masterclass with Telenor and Insider, we dive into the strategies Telenor used to:

  • Increase digital subscriptions with personalized onboarding journeys

  • Boost app adoption and self-service feature usage

  • Cross-sell roaming, data, and entertainment packs with predictive targeting

  • Reduce churn with proactive retention campaigns

  • Increase ARPU with bundled offers and upselling strategies

Join us in this exclusive chat with Katie Cervasio (Telecom & Mobile Operators – Global Digital Growth Director) for an inside view on Telenor’s customer engagement strategy.

Katie Cervasio
Telecom & Mobile Operators – Global Digital Growth Director
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Insider × Telenor | Redefining personalization in telecom

Insider × Telenor | Redefining personalization in telecom

By using Insider’s Architect and Predictive Segmentation, Telenor delivered personalized journeys and cross-sell offers across web, app, and messaging. The result: +23% digital subscriptions, +19% app adoption, and +13% uplift in ARPU — all while reducing churn.

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The Ultimate Customer Engagement Guide for TELCO

18 ways telco brands can increase acquisition and activation, boost CLTV, promote reactivation, and expand ARPU with Insider.

 

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