Exclusive to Members: Invite Only

Personalisation in Action: Sydney Leaders Lunch

Experience matters more than ever. Who’s winning your customer?

Today’s shoppers are inundated with messages, offers, and campaigns from every direction. The brands that win are those who deliver relevance, timing, and truly personal experiences.

Join Insider for an exclusive Executive Lunch and discover how leading Australian brands are redefining customer engagement to stay ahead.

📅 25 September 2025
⏰ 12:00 PM - 2:30 PM
📍 60 Carrington St, Sydney NSW 2000

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🏛️ The Venue: Bopp & Tone, Sydney

60 Carrington Street houses Bopp & Tone, a Sydney-made restaurant and bar designed by award winning Luchetti Krelle. Named as a tribute to Applejack founders’ grandfathers, Keith ‘Bopp’ Evans and Anthony ‘Tone’ Adams, the venue captures the nostalgic yet optimistic post-World War II era they lived through.

NOON AGENDA
12:00 - 12:30 PM
Arrival & Networking

Welcome drinks and opportunity for attendees to connect informally

12:30 - 12:40 PM
Welcome & Opening Remarks

Set the stage by Insider and why personalization matters 

12:40 - 1:10 PM
Special Guest Australian Brand on CRM & Loyalty
1:10 - 1:25 PM
It’s the night before Christmas…

Who delivers the most relevant experience, and who wins the customer?

1:25 - 1:55 PM
Panel Q&A
1:55 - 2:30 PM
Networking & Lunch Continues

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