Growth Series Webinar

GenAI x Conversational Commerce x CDP
From Customer Experience & Care to Revenue Growth

🗓️ March, 6 2026
🕖 3 PM – 4 PM (PH time)
📍 Online (live webinar)

Join Insider One Philippines for a fast-paced Growth Series webinar built for Ecommerce, Retail, BFSI, and Telco leaders who want CX to drive real revenue in 2026 not just vanity metrics.

  • Make AI actually work (before the bot)
    Get the essential data, segmentation, and journey foundations you need so AI, bots, and GenAI experiences ship fast and perform — instead of stalling in POC mode.
  • Win CX in 2026 with CDxP, gamification, and new AI
    See how a CDxP unifies customer data, powers real-time personalization, and triggers gamified experiences across web, app, and messaging to lift engagement and conversion.
  • Turn support from cost center into revenue engine
    Discover how conversational commerce and AI-native CX turn tickets, chats, and service moments into upsell, cross-sell, and reactivation opportunities.
  • A playbook made for Philippine brands
    Learn how leading PH financial services and retail brands use AI and advanced personalization to grow faster, protect retention, and stay top-of-mind in a competitive 2026.
Days
Hours
Minutes
Seconds

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Speakers

David Ramos
Founder & Head of Growth
David Ramos
Founder & Head of Growth
Prince Datu
Commercial Director Philippines
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Sean Si
Chief Executive Officer
David Ramos
Founder & Head of Growth
David Ramos
Founder & Head of Growth
Prince Datu
Commercial Director Philippines
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Sean Si
Chief Executive Officer
David Ramos
Founder & Head of Growth
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Save the slot now!​

Speakers

DM Varun
Loyalty and Rewards Consultant
DM Varun
Loyalty and Rewards Consultant
Prince Datu
Commercial Director Philippines
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Sean Si
Chief Executive Officer
DM Varun
Loyalty and Rewards Consultant
DM Varun
Loyalty and Rewards Consultant
Prince Datu
Commercial Director Philippines
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Sean Si
Chief Executive Officer
DM Varun
Loyalty and Rewards Consultant
Prince Datu
Commercial Director Philippines
Sean Si
Chief Executive Officer
Save the slot now!​
Event Agenda
2:00–2:05 PM
Welcome & intro

  • Welcome remarks and quick overview of the Growth Series and Insider One Philippines

  • Who this session is for (Ecommerce, retail, BFSI, Telco) and what attendees will take away

2:05–2:25 PM
Session 1 – Before the Bot: Building Marketing Foundations that Make AI Work Speaker: David Ramos, Founder & Head of Growth, Xurge Digital Media

  • Why fragmented data, weak journeys, and poor strategy “kill” AI projects

  • The core foundations: data, segmentation, offers, and measurement

  • Practical examples of how to prepare your CX stack before deploying bots and GenAI

2:25 – 2:45 PM
Session 2 – Rewriting the Funnel: Turning Conversations into Conversions

 

  • Discover how to use SEO, content, and messaging to turn cold leads into warm conversations that convert.

  • Learn practical funnel strategies that blend old-school sales psychology with modern digital tools.

  • See real examples of how brands are shortening the path from engagement to purchase using conversational commerce.

2:45 – 3:05 PM
Session 3 – Winning CX in 2026: CDxP + Gamification + Newly Released AI Features Speaker: Prince Datu, Commercial Director, Insider One Philippines

  • How a CDxP unifies data and powers real-time personalization across channels

  • Using gamification to boost engagement, retention, and zero/first‑party data capture

  • Live walkthrough of newly released AI features and what they unlock for PH brands

3:05 – 3:15 PM
Q&A, Kahoot game
  • Live Q&A with both speakers
  • Kahoot quiz
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What is the Growth Series Webinar?

The Growth Series Webinar is a live, online session designed to equip marketing and business leaders with practical, AI-ready strategies to turn customer experience into revenue. Each edition focuses on one growth theme and brings together expert speakers who share real examples, playbooks, and live demos you can apply immediately.

Learn

From top industry experts who show proven tactics to transform CX, data, and AI into measurable business impact.

Discover

New strategies, tools, and GenAI/CDxP-powered use cases that you can test quickly in your own campaigns and journeys.

Connect

With like-minded professionals in each live session through Q&A and follow-ups, building relationships that help you execute faster in 2026.

Save the slot now!​
By Invitation Only: The A-List of CX Innovators

We’re bringing together a select group of digital leaders CMOs, Heads of Marketing, Heads of Digital, CX and CRM leads, and Growth specialists from Ecommerce, Retail, BFSI, and Telco for a focused hour of insight, strategy, and live demo.

If you are responsible for driving performance across the customer journey from acquisition and activation to conversion and retention this webinar is built for you. Expect sharp, tactical content on AI, CDxP, and conversational commerce, plus ideas you can take back to your 2026 growth plan immediately.

Who Should Attend?
  • You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
  • You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
  • You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
  • You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX