From first click to repeat purchase, create experiences your customers will love
Build trust and loyalty with personalized experiences that increase engagement and retention
Inspire travelers, personalize the journey, boost bookings, and drive ancillary revenue
Explore 80+ self-guided demos, no forms, no waiting
Explore Insider One and become unstoppable. Take a self-guided tour of 80+ demos and use cases tailored to your role, goals, or industry. No forms. No delay
Discover the power of WhatsApp for business
60+ templates for seamless SMS marketing
Learn how to put your customer data into action
JANUARY 11-13, 2026 | JACOB K. JAVITS CONVENTION CENTER NEW YORK CITY
Insider enables marketing and CX teams to connect customer data across channels, predict behavior with AI, and deliver personalized omnichannel customer experiences.
Let’s connect at our booth #1653 and customize your kicks!
Escape the conference center and join us at Zou Zou’s, a vibrant and modern space inspired by the rich flavors of the Eastern Mediterranean. Savor bold dishes influenced by Lebanon, Israel, Turkey, Egypt, and beyond in an intimate evening of great conversations, exceptional food, and a lively atmosphere awaits you. You won’t want to miss it.
Monday, January 12th at 5-8 PM ET
Join us and a select group of retail executives for an unforgettable dinner at Roscioli, a place that brings a refined, welcoming and authentically Italian dining experience. Far from the buzz of the convention floor.
Your evening will unfold in Roscioli’s private Wine Cellar, creating the perfect atmosphere for meaningful conversations, exceptional cuisine and a truly memorable experience.
Sunday – January 11th, 6-9 PM ET
Unleash your inner designer and create a pair of Nike shoes that reflect your unique style and vision. Be unstoppable in customer engagement and on the streets. Your Sole. Your Story. Unlimited Potential.
Meet us at our Booth #1653
Marketing 3.99/5.0
Digital Commerce 4.11/5.0
Services and Support 3.94/5.0
Product Capabilities 4.9/5.0
Sales Experience 4.9/5.0
Deployment Experience 4.8/5.0
Support Experience 4.9/5.0
Overall Rating 4.8/5.0
Support Experience 4.9/5.0
Sales Experience 4.7/5.0
Willingness to Recommend 100/100
Personalization
Innovation Strategy
Platform Architecture
Predictive Analytics
Machine Learning
Personalization
Channel Breadth
AI / Machine Learning
AI
Journey Orchestration
Unifying Customer Data
Personalization Software
CDP
Mobile Marketing
SMS Marketing
WhatsApp Marketing
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