Why settle for Listrak when you can choose Insider?

Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity.

Users rate Insider higher than Listrak where it matters most:

  • 99% of users ranked Insider as #1 for fastest integration
  • 98% of users voted our customer support as the best
  • 98% of users believe in our visionary product roadmap
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Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity. 

Users rate Insider higher than Listrak where it matters most:

  • 99% of users ranked Insider as #1 for fastest integration
  • 98% of users voted our customer support as the best
  • 98% of users believe in our visionary product roadmap

Insider by the numbers.
Our platform offers unrivaled scalability and extensibility to deliver value quickly and continuously.

2 Month

Average time to value

100+

Integrations and connectors available

4-6 Weeks

Average time to complete migration

Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Listrak and every other vendor. Teams find Insider easier to set up, use, and do business with.  

Meets Requirements

88%
95%

Ease of Use

84%
95%

Ease of Setup

81%
91%

Ease of Admin

87%
92%

Quality of Support

94%
96%

Has the product been a good partner in doing business?

94%
95%

Product Direction (% positive)

92%
98%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.

Features

Supported integrations with zero hidden costs

Advanced targeting and segmentation capabilities backed by AI

Cutting-edge technology

Natively-built platform

Listrak

Implementation is complex, and costs tend to exceed the initial scope.

Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.

Listrak is a challenge from setup and navigating the analytics to creating new segments and automated campaigns.  

Listrak is a disconnect platform with Email, SMS, and App Push operating separately. It lacks seamless multi-channel orchestration.

Simple and clear pricing strategy, with no hidden costs for support or integration—all are included.

Target and engage every user, even anonymous ones, for better conversions.

Insider offers 3X faster time to value than the competition. A modern platform that prioritizes efficiency and productivity.

Natively-built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.

 

G2 Ratings

Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Listrak and every other vendor. Teams find Insider easier to set up, use, and do business with.

Meets Requirements

Insider

95%

Listrak

88%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Ease of Use

Insider

95%

Listrak

84%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Ease of Setup

Insider

91%

Listrak

81%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Ease of Admin

Insider

92%

Listrak

87%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Quality of Support

Insider

96%

Listrak

94%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Has the product been a good partner in doing business?

Insider

95%

Listrak

94%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Product Direction (% positive)

Insider

98%

Listrak

92%

Source: G2 Comparison of Insider vs Listrak as of October 2024

Features

Supported integrations with zero hidden costs

Insider

Simple and clear pricing strategy, with no hidden costs for support or integration—all are included.

Listrak

Implementation is complex, and costs tend to exceed the initial scope.

Advanced targeting and segmentation capabilities backed by AI

Insider

Target and engage every user, even anonymous ones, for better conversions.

Listrak

Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.

Cross-channel journey orchestration

Insider

10+ channel coverage, including in-app and on-site, with real-time triggers, price drops, and back-in-stock options.

Listrak

An outdated, hard-to-use interface with a limited journey builder and dynamic content that requires coding creates major user hurdles.

Cutting-edge technology

Insider

Insider offers 3X faster time to value than the competition. A modern platform that prioritizes efficiency and productivity.

Listrak

Listrak is a challenge from setup and navigating the analytics to creating new segments and automated campaigns.

Natively built platform

Insider

Natively-built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.

Listrak

Listrak is a disconnect platform with Email, SMS, and App Push operating separately. It lacks seamless multi-channel orchestration.

Ditch Listrak and find out what you’re missing.

Get a Demo

Why customers recommend Insider

“With Insider, we gained a 360-degree view of each customer and can now identify previously unknown customers and track their behavior and personalize accordingly.”

Head of CRM at NA-KD

25%

Increase in CLTV

72X

ROI in 2 months

5X

Channels supported

“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”

Group Head of Digital Marketing and Ecommerce at Vodafone

6X

Return on investment in 12 weeks

4.1%

Increase in average revenue per user

64%

Uplift in lead generation across channels

“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”

Ecommerce Lead at MAC Cosmetics

17X

Return on investment

7.3%

Increase in average order value

4.8%

Uplift in conversion rate

“We couldn’t believe how quick [it] was to set up and the results have been incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”

Ecommerce Director at Slazenger

49X

Return on investment in 8 weeks

40%

Revenue recovery rate

700%

Uplift in customer acquisition

Outdated and clunky UI and UX on Listrak

Users cite Listrak’s interface as outdated, clunky, and slow, making campaign customization and management inefficient. The platform lacks modern updates and user-friendly features now lags behind competitors, leading to frustrations with both its UI and functionality.

Get a demo

Inefficient Multi-Channel Management

Listrak’s disconnected platform as a major issue, noting that orchestrating multi-channel campaigns across email, SMS, and app push is cumbersome. The platform requires significant developer support to manage integrations, as setting up channels is not straightforward, further complicating operations.

Get a demo

Expensive Pricing and Additional Feature Charges

Listrak’s pricing model is often criticized for being expensive, with costs significantly higher than competitors. Users note that adding essential features like popups and flows incurs additional charges, which should be included in the package.

Get a demo

Email Deliverability and Technical Shortfalls

Listrak faces ongoing issues with email deliverability, with users reporting emails being flagged as spam, preventing them from reaching their full database. The platform’s lack of support and follow-through in resolving these issues exacerbates the problem. Additionally, Listrak is seen as falling behind in technical implementations, with delayed updates to its roadmap.

Get a demo

Insider

“32X ROI. From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”

Verified G2 User

Enterprise (>1000 emp.)

Listrak

“Everything was a hassle with Listrak from setup, navigating the analytics, to creating new segments and automated campaigns.”

Verified G2 User

Small-Business (50 or fewer emp.)

Insider

“We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].

Verified G2 User

Enterprise (>1000 emp.)

Listrak

“Its UI is clunky & outdated. Does not integrate well with eCommerce platforms. Segmenting tool is quite complicated.”

Verified G2 User

Small-Business (50 or fewer emp.)

Insider

“The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.”

Verified G2 User

Enterprise (>1000 emp.)

Listrak

“Interface is extremely clunky, slow and doesn’t allow much in the way of customization. Templates look extremely dated. Importing email lists is a huge hassle.”

Verified G2 User

Small-Business (50 or fewer emp.)

Insider

“Great product and excellent service. They are the best partner.”

Verified G2 User

Enterprise (>1000 emp.)

Listrak

“I’m very disappointed at Listrak’s lack of support in terms of providing pre-designed responsive design templates. The selection of templates has not been updated in years, with no apparent plans to do so.”

Verified G2 User

Mid-Market (51-1000 emp.)

Why customers recommend Insider

“With Insider, we gained a 360-degree view of each customer and can now identify previously unknown customers and track their behavior and personalize accordingly.”

Head of CRM at NA-KD

25%

Increase in CLTV

72X

ROI in 2 months

5X

Channels supported

Why customers recommend Insider

“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”

Group Head of Digital Marketing
and Ecommerce at Vodafone

6X

Return on investment in 12 weeks

4.1%

Increase in average revenue per user

64%

Uplift in lead generation across channels

Why customers recommend Insider

“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”

Ecommerce Lead at MAC Cosmetics

17X

Return on investment

7.3%

Increase in average order value

4.8%

Uplift in conversion rate

Why customers recommend Insider

“We couldn’t believe how quick [it] was to set up and the results have been incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”

Ecommerce Director at Slazenger

49X

Return on investment in 8 weeks

40%

Revenue recovery rate

700%

Uplift in customer acquisition

Outdated and clunky UI and UX on Listrak

Users cite Listrak’s interface as outdated, clunky, and slow, making campaign customization and management inefficient. The platform lacks modern updates and user-friendly features now lags behind competitors, leading to frustrations with both its UI and functionality.

Get a demo

Inefficient Multi-Channel Management

Listrak’s disconnected platform as a major issue, noting that orchestrating multi-channel campaigns across email, SMS, and app push is cumbersome. The platform requires significant developer support to manage integrations, as setting up channels is not straightforward, further complicating operations.

Get a demo

Expensive Pricing and Additional Feature Charges

Listrak’s pricing model is often criticized for being expensive, with costs significantly higher than competitors. Users note that adding essential features like popups and flows incurs additional charges, which should be included in the package.

Get a demo

Email Deliverability and Technical Shortfalls

Listrak faces ongoing issues with email deliverability, with users reporting emails being flagged as spam, preventing them from reaching their full database. The platform’s lack of support and follow-through in resolving these issues exacerbates the problem. Additionally, Listrak is seen as falling behind in technical implementations, with delayed updates to its roadmap.

Get a demo

“Everything was a hassle with Listrak from setup, navigating the analytics, to creating new segments and automated campaigns.”

Verified G2 User

Small-Business (50 or fewer emp.)

“32X ROI. From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”

Verified G2 User

Enterprise (>1000 emp.)

“Its UI is clunky & outdated. Does not integrate well with eCommerce platforms. Segmenting tool is quite complicated.”

Verified G2 User

Small-Business (50 or fewer emp.)

“We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].“

Verified G2 User

Enterprise (>1000 emp.)

“Interface is extremely clunky, slow and doesn’t allow much in the way of customization. Templates look extremely dated. Importing email lists is a huge hassle.”

Verified G2 User

Small-Business (50 or fewer emp.)

“The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.”

Verified G2 User

Enterprise (>1000 emp.)

“I’m very disappointed at Listrak’s lack of support in terms of providing pre-designed responsive design templates. The selection of templates has not been updated in years, with no apparent plans to do so.”

Verified G2 User

Mid-Market (51-1000 emp.)

‘’Great product and excellent service. They are the best partner.”

Verified G2 User

Enterprise (>1000 emp.)

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Frequently asked questions

Insider is a leading alternative to Salesforce Marketing Cloud, offering a faster time to market, more intuitive UI, and a comprehensive suite of AI-powered personalization tools. Brands switching from Listrak competitors to Insider benefit from seamless migration, zero downtime, and improved results across key metrics like conversion rates and engagement.

Insider stands out compared to Listrak alternatives by offering real-time personalization capabilities across multiple channels, including web, mobile, app, and WhatsApp Commerce. While Listrak offers journey orchestration, Insider’s AI-driven recommendations and easy-to-use Architect feature enable marketers to create hyper-personalized customer journeys with minimal effort.

Many companies are migrating from Listrak competitors like Salesforce to Insider due to its simpler implementation, better customer support, and more advanced analytics. Insider’s platform is designed to deliver faster results and is favored by brands looking to transition away from Listrak’s legacy systems. Additionally, Insider’s platform is recognized for being agile and marketer-friendly, ideal for brands frustrated with the complexity of Listrak.

Insider’s AI-powered analytics are designed to give marketers actionable insights that improve personalization and engagement. Compared to Listrak analytics, Insider provides predictive analytics that can anticipate customer behaviors, driving higher ROI and customer lifetime value. Insider’s platform also integrates online and offline data seamlessly, making it a top contender among Listrak competitors.

While Listrak offers a comprehensive marketing suite, many brands find Insider’s platform to be more intuitive and marketer-friendly. Insider focuses on quick deployment with superior support, offering seamless multi-channel experiences. Whether it’s through AI-powered orchestration or WhatsApp marketing, Insider provides easier integration and faster time to value, positioning it as a strong alternative to Listrak.com.

Ditch Listrak and find out what you’re missing.

Get a Demo

#1 AI-native Omnichannel Experience and Customer Engagement Platform

The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.

 

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