Time to breakup with your toxic tech partner? 💔

If you’re not getting what you need from your martech stack, you don’t have to suffer in silence. Every marketer deserves to find the one. And Insider is here to show you what a flexible, efficient, and intuitive tech partner can do.

We also know that changing your tech stack is a big decision. That’s why the Insider Switch program helps brands make the move to our # 1 market leading platform with minimal effort, zero downtime, and the quickest time to value. Find out more about making the switch today.

Ready to learn more about switching to Insider?
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If you’re not getting what you need from your martech stack, you don’t have to suffer in silence. Every marketer deserves to find the one. And Insider is here to show you what a flexible, efficient, and intuitive tech partner can do.

We also know that changing your tech stack is a big decision. That’s why the Insider Switch program helps brands make the move to our # 1 market leading platform with minimal effort, zero downtime, and the quickest time to value. Find out more about making the switch today.

Why did we launch Insider Switch?

Because marketers worldwide are unhappy. The cost of maintaining outdated and clunky platforms is a nightmare; clashes between marketing and IT departments are slowing down progress, customer support is practically non-existent, and team inefficiency is rife.

This needs to stop. That’s why we’ll help you switch to a modern platform that prioritizes efficiency, productivity, and above all else—speed. At Insider, we believe marketers should be able to have it all.

Get a demo

Streamlined process, seamless data migration, & 25% uplift in AOV

“By using Insider for all our channels, we now have unified profiles for our customers, and we have a detailed view of their preferences, behavior, and more. This has enabled a better understanding of our customers, and we have improved our communication, content, and services based on the insights we have gained from Insider.”

Marketing Manager

Leading European retail brand

Important tool to reduce friction from the customer journey with amazing ROI

We were looking to onboard a partner, rather than just a peer solution. We wanted a company that would work with us to achieve our goals and help us make complete use of the customer data we have to deploy a more relevant onsite experience that would give our customers what they’re after. And, that’s exactly what Insider helps us achieve.

Head of Digital

Luxury fashion retailer

Good tool for creating meaningful customer journeys

Starting from onboarding, we had great support from both product onboarding specialists and our customer success manager, which helped us learn and adapt to the products and easily use the panel. Insider panel is already user-friendly, but the support from product onboarding team was very valuable.

Digital Marketing Manager

Global homegoods retailer

Great Mobile App solution to boost app user engagement

We had a worry that the app integration could take some time as we have seen it with other vendors. However, Insider was different and the integrations happened super quickly without hassle thanks to Insider’s team. It didn’t even need involvement from our team to fix things which was great!

Head of Digital

Beauty and cosmetics retailer

Trusted by marketing teams at 1,200+ brands, from high-growth start-ups to enterprise players

The world’s third-largest fashion retailer switches from Salesforce to Insider to achieve 3.2X more revenue and a 37% increase in profitability.

Discover the story

4 reasons to make the Switch today

1. A seamless onboarding led by experts

Our expert team works with each client on their most critical business outcomes, starting with our onboarding kick-off meeting and continuing throughout the implementation process. You’ll have access to localized support around the clock.

“Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools.”

Head of Digital

Beauty and cosmetics retailer

”The best advantage of their service is responsive technical support and quick implementation.”

Senior eCommerce Manager

Luxury fashion brand

2. Rapid implementation with Insider’s automated migrator

We’ve been helping clients switch to our industry-leading platform for years. With our custom-built (and expert-approved!) automated migrator, we can transfer your contacts, users, and templates in one click.  Also, with the help of SendGrid, we’ve reduced the IP warm-up time for email service providers to just two weeks.

3. Unmatched channel breadth

We empower brands to create seamless experiences across 12+ channels. With access to the most extensive set of digital channels on the market—including app, WhatsApp, email, and web—you can enhance your lead generation and customer acquisition efforts significantly.

“Insider is the best platform we’ve used to combine all of our channels and provide a seamless multi-channel experience.”

CMO

US fashion retailer

“Insider’s integration is super fast and we saw amazing results in less than 2 months!”

Ecommerce Manager

Global homegoods retailer

4. Fastest time to value

Insider offers 3X faster time to value than the competition, with enterprise brands seeing ROI in under six months, Offering 100+ data connectors, migrators, and pre-built integrations with shopping carts and CMS, Insider is proud to deliver industry-leading TTV, as validated by the world’s largest independent software marketplace.

Loved by brands, trusted by analysts ❤️

Insider tops G2's Fall’24 reports as a Leader across 10 categories

Insider is the #1 choice for brands seeking to create customer experiences. Insider tops the charts as a Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, Personalization Engines, Ecommerce Personalization, Customer Journey Analytics, Marketing Automation, Ecommerce Search, and the newly created WhatsApp Marketing category.

Read the full report

Insider named a leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines

Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the top scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

Read the full report
gartner homepage

Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

Read the full report
Forrester Image

Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023

Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.

Access the report
IDC Image

“With Insider, our whole marketing process has been greatly simplified, and it is this, along with the admirable tech support that makes them a great choice for us at LEGO.”

Marketing & eCommerce Manager

I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers.

Marketing Manager

“With Insider’s platform and customer support team, we have achieved 12x ROI. Using Smart Recommender we have improved the relevancy of product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources.”

Business Analyst

Insider's team of Growth Consultants have helped us with the ideation, creation, and execution of campaigns after we completed the integration. It offers a variety of predefined templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously.

Digital Content Director

Check out our G2 reviews

Avoiding the martech implementation headache

Fast, hassle-free implementation is the crucial first step to achieving rapid time to value (TTV). Find out why so many martech implementations fall short, and discover how Insider’s expertise and strategic approach streamline the process and remove the headache.

Get a demo

We love the feature of predicting search terms and displaying search results that are unique to each user based on their affinity. It is one of the coolest features we have on our website, which really helps us stand apart from our competition.

Ecommerce executive

Leading Multinational Retailer

Read more 5-star reviews on G2 

Seamlessly integrate Insider with your existing tech stack

Connect, centralize, and grow at scale with tools you already know and trust. Integrate solutions across 20+ categories (including CRM, Analytics, Ads, Social Media and more) to get up and running faster than ever.

Explore our integrations

You are in good company

259%

increase in AOV in one month

13%

increase in conversion rate
in one month

50.3%

increase in
mobile conversion rate

Read the full story

6X

Return on Investment (ROI)

159%

increase in conversions with Cart Reminders

64%

increase in lead gen with Segmentation

Read the full story

30X

Return on Investment (ROI)
in 12 weeks

4.6%

uplift in conversion rate

45%

increase in
lead capture rate

Read the full story

12X

Return on
Investment (ROI)

150%

increase in
lead collection

35%

increase in conversion

Read the full story

72X

Return on Investment (ROI)
in 12 months

5

channels activated

25%

uplift in customer
lifetime value

Read the full story
Adidas logo

“We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.”

Sam Hau
eCommerce Manager

259%

increase in AOV in
one month

13%

increase in conversion rate in one month

50.3%

increase in mobile conversion rate

Read the full story

“We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how…”

Group Head of Digital Marketing and eCommerce

Vodafone store

6X

Return on Investment (ROI)

159%

increase in conversions with Cart Reminders

64%

increase in lead gen with Segmentation

Read the full story

“I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.”

Alejandra Salazar
Ecommerce Content Manager

30X

Return on Investment (ROI) in 12 weeks

4.6%

uplift in conversion rate

45%

increase in lead capture rate

Read the full story

“We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales.”

Digital Marketing Manager

12X

Return on Investment (ROI)

150%

increase in lead collection

35%

increase in conversion

Read the full story
NA-KD logo

“The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results.”

CRM Manager

72X

Return on Investment (ROI) in 12 months

5

channels activated

25%

uplift in customer lifetime value

Read the full story

See all success stories 

Explore Insider for yourself

Want to learn more about how Insider can drive growth while making your team more productive and efficient? No problem. Take a look at our interactive platform tour to experience how Insider works.

Explore Insider
Fastest integration & set up
Adidas logo

“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”

Head of Marketing

Ease of use
Estee Lauder logo

“The best part is that it takes us only a matter of minutes to set up a campaign and get it going”

CRM and Loyalty Director

Localized customer support
Dominos logo

“The highlight of
Insider is their account management team – which means we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”

Digital Marketing Manager

Best ROI
Decathlon logo

“With Insider’s platform and customer support team, we have achieved 12X ROI”

Head of Online Trading

Journey Orchestration
Levis logo

“Insider’s Architect worked extremely well in helping us engage our shoppers across different channels across the customer journey.”

ECommerce & Sales Director

Journey Orchestration
Slazenger logo

“Price alerts, replenishment, and back-in-stock journeys helped us increase our revenue and sales.”

ECommerce Director

Fastest integration & set up

“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”

Head of Marketing

Adidas logo
Ease of use

“The best part is that it takes us only a matter of minutes to set up a campaign and get it going”

CRM and Loyalty Director

Estee Lauder logo
Localized customer support

“The highlight of Insider is their account management team – which means we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”

Digital Marketing Director

Dominos logo
Best ROI

“With Insider’s platform and customer support team, we have achieved 12X ROI”

Head of Online Trading

Decathlon logo
Journey Orchestration

“Insider’s Architect worked extremely well in helping us engage our shoppers across different channels across the customer journey.”

ECommerce & Sales Director

Levis logo
Journey Orchestration

“Price alerts, replenishment, and back-in-stock journeys helped us increase our revenue and sales.”

Ecommerce Director

Slazenger logo

What could you achieve with Insider?

Wouldn’t you like to generate more revenue and growth from your customer experience initiatives? Leave your details below. One of our experts will be in touch shortly.

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