Insider Academy #1

5 steps to convert customer from Offline to Online with The Body Shop and Insider

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It’s now more imperative than ever for brands to have an owned digital presence — companies without a website or mobile app presence need to build one out to remain viable. This Academy will help brands understand the challenges and opportunities for moving business from physical to digital, from relying on third-party platforms to managing their own thriving website or mobile app presence.

Insider Academy content

  • Connect & enrich offline and online data
  • Framework to build omnichannel customer journeys exclusively for your business
  • 5 Steps to deploy this framework Real-life case studies

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Hands-on experience from Insider with 1000+ global enterprises

Speaker from The Body Shop  Insider

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Topic Covered ​

Data Management

Connect & enrich offline and online data

Customer Journey

Framework to build omnichannel customer journeys exclusively for your business

Do & Don't

Top 4 misunderstandings of O2O implementation

Case studies

The successful methods employed by Insider's partners

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