From first click to repeat purchase, create experiences your customers will love
Build trust and loyalty with personalized experiences that increase engagement and retention
Inspire travelers, personalize the journey, boost bookings, and drive ancillary revenue
Explore 80+ self-guided demos, no forms, no waiting
Explore Insider One and become unstoppable. Take a self-guided tour of 80+ demos and use cases tailored to your role, goals, or industry. No forms. No delay
Discover the power of WhatsApp for business
60+ templates for seamless SMS marketing
Learn how to put your customer data into action
INVITE-ONLY event
Thursday, 24 July 2025
2:00 PM – 7:00 PM
META HQ KUALA LUMPUR
Conversations have evolved but has your strategy kept up?
Join us for an afternoon of bold ideas and practical breakthroughs as we explore how brands are using WhatsApp to power more human, high-converting experiences at every stage of the funnel. From shifting customer expectations to the rise of AI and conversational commerce, discover what’s next and how to stay ahead.
Insider is the preferred growth partner for more than 1,500+ powerhouse brands worldwide helping marketers connect data across channels, predict future behavior with AI and individualize multi-channel experiences from a single platform with the fastest time to value.
Jason Yim is a Client Solutions Manager at Meta in Malaysia, where he drives business growth and delivers innovative solutions to clients across APAC. With over 10 years of experience, Jason brings a unique perspective to the intersection of technology and marketing, combining analytical rigor with creative problem solving to help clients navigate the evolving digital landscape. He now champions business messaging solutions for Malaysia, helping organizations in the region unlock the potential of direct customer communication through Meta's messaging platforms.
Guneet Oberoi is a senior commercial leader with a proven track record of accelerating digital transformation for enterprise brands across Southeast Asia. As Growth Director at Insider, he spearheads strategic initiatives across Singapore and Malaysia, helping businesses elevate their customer experience through AI, automation, and data-driven engagement.
With over a decade of experience in martech and SaaS, Guneet brings a deep understanding of regional market dynamics and a sharp focus on driving sustainable growth and long-term value for clients.
Ease into the afternoon with drinks, refreshments, and casual networking with fellow industry leaders.
A quick kickoff to set the stage: hear from Meta and Insider on what to expect.
Discover how today’s top brands are using WhatsApp and AI-powered conversations to create meaningful, measurable experiences at scale.
Take a breather, connect with peers, and snap a few shots with our speakers and guests.
A deep dive into IKEA’s customer experience playbook: strategies, innovations, and what’s next.
Final thoughts, key takeaways, and a chance to connect with speakers and fellow attendees before the evening concludes.
The Growth Hacks Series is a premium event series designed to equip marketing and business leaders with cutting-edge strategies for exponential growth. Each edition focuses on a key growth theme, featuring industry experts and thought leaders who share actionable insights and real-world success stories.
from top industry experts who reveal their proven tactics for scaling businesses.
innovative strategies and tools that can drive your next big leap in growth.
with like-minded professionals and build valuable relationships to elevate your business.
Join us for an evening that goes beyond digital metrics to explore what truly connects us with our customers. Reserve your place at the table where strategy meets sophistication, and data meets dining.
This is an exclusive Kuala Lumpur event exploring the human art of customer connection through expert insights.
The event is entirely free of charge for all invited participants.
Smart casual to business attire. Think polished professional with a relaxed KL vibe - perfect for networking and making connections.
This event is exclusively for invited guests only. Please check with the event organiser to confirm if guests can be invited.
Registration details will be sent via email. Please RSVP by the specified date to confirm your attendance.
Yes, we'll have non-alcoholic beverages available, and all food served will be halal.
We may take photos for future marketing purposes. If you prefer not to be photographed, please let us know when you arrive.
For event-related enquiries, please contact Jarrah Lim +601124220267 or [email protected].