Retail & eCommerce

By Invitation Only

Join retail leaders to discover how Insider One unites data, AI, and cross-channel orchestration in one platform—turning fragmented systems into revenue-driving omnichannel experiences.

🗓️ 16 April 2026
🕖 6:00 PM – 9:30 PM
📍 Vogue Cafe Sydney

Agentic Commerce — What's Working, What's Next

Retail and ecommerce teams are investing in AI, personalisation, and omnichannel tools—yet fragmented data and disconnected systems are blocking real results. The brands that win in 2026 will be those that bring everything together in one place: unified customer data, AI-powered decisioning, and cross-channel orchestration that drives conversion, CLTV, and profitability.

Two years into the agentic AI era, the results are in. At this invite-only executive dinner, you'll hear directly from the brands running autonomous AI at scale, see Agent One™ live in action, and sit down with 20 peers who are done debating the future and focused on building it.

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Meet the Speakers

Ned Moorefield

Ned Moorfield is a senior product leader with 20+ years' experience at Google, Eventbrite, and Macquarie Bank. As CEO of ProductEdge.ai, he has helped retailers like Wesfarmers and Pet Circle cut through AI hype and unlock real business value. Ned specialises in AI adoption strategies that drive immediate operational impact and long-term competitive advantage .

Kim Russell

Kim Russell is a CMO and growth leader who has shaped some of Australia's most influential brands — from Nando's and Menulog to OTR and Telstra. With $650M+ in attributable revenue growth and a $1.215B acquisition to her name, she brings bold strategy, commercial rigour and deep marketing expertise to the brands and leaders she works with. She is currently available for CMO, fractional, advisory, coaching and speaking engagements.

Agenda

5:30 - 6:00 PM

Registration & Networking

Arrive, connect with peers, and enjoy light refreshments as we kick off the evening.

6:00 PM

AI in Online Retail: Cutting Through the Noise

A sharp, data-led framing of where AI is delivering real commercial outcomes in retail and ecommerce — and what separates the teams executing from the teams still planning.

6:10 PM

Innovation Preview: Agent One™ in Action

A first look at Insider One's newest capability — designed to give marketers and commercial teams instant, AI-generated visibility without waiting on BI or data teams.

See the platform live — autonomous AI agents executing across the customer journey in real time. Shopping agent, support agent, insights agent. No slides, no mockups.

6:30 PM

Two Years In: The Commercial Case for Agentic Commerce

An honest account of BIG W's two-year journey with agentic AI — the challenge, the implementation, and what the numbers look like now. Peer-level, unfiltered.

6:50 PM

Insider One Q&A

Guided conversation opens to the room. Chatham House Rule applies — what's shared here stays here.

7:00 PM

Dinner is Served

Dinner begins. Conversation continues across the table — no formal structure from here.

Until 9:30 PM

Open Discussion & Drinks

The evening is yours. Dinner, drinks, and conversation until 9:30 PM.

📍 Vogue Cafe Sydney

We're gathering at Vogue Café — a harbour-front restaurant perched on the waterfront of Darling Harbour inside the iconic Ribbon Building. Think modern Australian cuisine, stunning water views, and an interior that earns its name. The right backdrop for a night worth showing up to.

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Behind the Growth: Moments from Our Community

Insider Growth Makers Club is an exclusive community that brings together marketing leaders from top-notch brands to reshape the future of customer experiences. The club offers an open platform where marketers can share their personal stories, bring their product ideas to life, and help each other build and grow. Champions behind the growth of global brands who are disrupting the status quo in customer experiences are recognised and rewarded.

Secure Your Spot – Limited Availability

Places are limited to ensure an intimate, high-value experience. This is a paid event, so please only register if you're committed to attending.

Retail & eCommerce

Agentic Commerce — What's Working, What's Next

Secure Your Spot