Insider One recognized
as a 2026 Gartner Peer Insights™
Customers’ Choice for
Multichannel Marketing Hubs
with a Score of 100/100 for
Willingness to Recommend

Second time in a row as the Customers' Choice.
Based on 232 reviews, as on March 10, 2026.

Read the report
Insider One recognized<br><span>as a 2026 Gartner Peer Insights™ <br> Customers’ Choice for <br> Multichannel Marketing Hubs <br> with a Score of 100/100 for <br> Willingness to Recommend</span>

Insider One recognized
as a 2026 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend

Second time in a row as the Customers’ Choice.
Based on 232 reviews, as on March 10, 2026.

Read the report
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Why Gartner Recognized Insider One a
Gartner Peer Insights™ Customers’ Choice in
Multichannel Marketing Hubs

We are rated with the highest scores across all categories:

100/100

Willingness to
Recommend

5.0 / 5.0

Overall
Rating

4.9 / 5.0

Product
Capabilities

4.9 / 5.0

Sales
Experience

4.8 / 5.0

Deployment
Experience

4.9 / 5.0

Support
Experience

“Insider helps us unify disconnected touchpoints into coherent customer journeys, ensuring shoppers receive consistent, personalized experiences across web and email from acquisition through retention.”

Director of Marketing
Retail

“Insider One helps us unify disconnected touchpoints into coherent customer journeys, ensuring shoppers receive consistent, personalized experiences across web and email from acquisition through retention.”

Director of Marketing
Retail

“Fast integration and onboarding - Help was provided by Insider One's own team and our team didn't have to take too much effort. Great customer support team who helped us with campaign ideation, training, and activation”

Digital Marketing Department
Transportation

“AI tools increased transaction frequency and conversion rate over three months. It is convenient for us to create a single template for mobile and web personalization. Architect automated SMS and email reminders."

Marketing Manager
Insurance

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Gartner, Voice of the Customer for Multichannel Marketing Hubs, By Peer Community Contributor, 27 February 2026.

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