Insider named Marketing Automation Leader by G2

Why settle for anything less than the best? Insider outranks every other solution provider with the highest user satisfaction score of 97/100.

  • 99% of users ranked us #1 for fastest integration
  • 98% of users voted our customer support as the best
  • 98% of users believe in our visionary product roadmap
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Go ahead, compare. 

See how Insider compares with traditional players. 

Ratings

Ease of Setup

Insider

91%

Adobe

66%

Bloomreach

77%

Braze

75%

Iterable

77%

Salesforce

80%

Ratings

Meets Requirements

Insider

95%

Adobe

83%

Bloomreach

89%

Braze

85%

Iterable

85%

Salesforce

89%

Ratings

Ease of Use

Insider

95%

Adobe

72%

Bloomreach

83%

Braze

84%

Iterable

84%

Salesforce

82%

Ratings

Has the product been a good partner in doing business?

Insider

95%

Adobe

76%

Bloomreach

91%

Braze

90%

Iterable

91%

Salesforce

91%

Ratings

Quality of Support

Insider

96%

Adobe

74%

Bloomreach

93%

Braze

85%

Iterable

89%

Salesforce

84%

Insider

1,133 reviews

Adobe

2,959 reviews

Bloomreach

677 reviews

Braze

1,204 reviews

Iterable

674 reviews

Salesforce

1,755 reviews

Ease of Setup

91%

66%

77%

75%

77%

80%

Meets Requirements

95%

83%

89%

85%

85%

89%

Ease of Use

95%

72%

83%

84%

84%

82%

Has the product been a good partner in doing business?

95%

76%

91%

90%

91%

91%

Quality of Support

96%

74%

93%

85%

91%

84%

We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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Platform Tour

Why top brands choose Insider

We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups have increased by 5%, and we’ve seen conversion rates rise.

Director of Ecommerce

Best Results

The customization capabilities help us deliver highly relevant and individualized content to our customers across channels. We’ve significantly improved our average order value, CTRs, conversions, and ROI in just two months.

Head of Marketing

Time to Value

We implement ideas quickly and effectively which is essential to our promise of delivering an interactive and responsive brand experience that is tailored to each individual user on every touchpoint.

E-commerce Director

Ease of Setup

Insider’s Growth Consultants have helped us with the ideation, creation, and execution of campaigns after onboarding. Their pre-built templates save loads of time and effort, allowing us to run several campaigns simultaneously.

Digital Content and Web Design Director

Customer Support
Best Results

We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups have increased by 5%, and we’ve seen conversion rates rise.

Director of Ecommerce

Time to Value

The customization capabilities help us deliver highly relevant and individualized content to our customers across channels. We’ve significantly improved our average order value, CTRs, conversions, and ROI in just two months.

Head of Marketing

Ease of Setup

We implement ideas quickly and effectively which is essential to our promise of delivering an interactive and responsive brand experience that is tailored to each individual user on every touchpoint.

E-commerce Director

Customer Support

Insider’s Growth Consultants have helped us with the ideation, creation, and execution of campaigns after onboarding. Their pre-built templates save loads of time and effort, allowing us to run several campaigns simultaneously.

Digital Content and Web Design Director

The leading marketing automation platform for brands who care about their customers

Use Insider’s powerful platform to save time on marketing tasks, ensure consistent branding across campaigns and channels using templates, and easily create customized marketing for each customer. Insider makes it simple to schedule and automate activities for 24/7 engagement without manual effort.

The most advanced and extensive marketing automation capabilities

Integrate with any data source for complete and reliable customer profiles

Insider scored 99/100 for its Integration capabilities—10% higher than the industry average. Sync customer, engagement, and product data across your entire tech stack with 100+ out-of-the-box integrations in 20+ categories, including CRM, data warehouses analytics, paid ads, social media, and more.

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Build unified profiles and analyze customer behavior across the entire lifecycle

Eliminate data siloes and customer knowledge gaps by seamlessly stitching together every interaction and transaction across all channels and touchpoints—including web, mobile app, and even offline. Build data-driven, relevant customer experiences with 360-degree profiles to drive conversions and boost CLTV.

Get a demo

Engage customers across the most extensive set of supported digital channels on the market

Connect data from different sources and build relevant one-to-one customer experiences across 12+ channels including WhatsApp, SMS, Email, Web, App, digital ads, and more – all from a single platform. Build consistent, timely, and relevant customer experiences across 12+ channels with Architect, Insider’s AI-native journey orchestration solution.

Get a demo

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Build relevant one-to-one experiences by targeting the right users with the right message at the right time on the right channel.

Get a demo

Access real-time insights to optimize and improve campaigns

Measure campaign performance periodically across all channels from a single dashboard with Insider’s advanced analytics. Use these real-time insights to understand your customers better, empowering you to optimize campaigns for better results.

Get a demo

Integrate with any data source for complete and reliable customer profiles

Insider scored 99/100 for its Integration capabilities—10% higher than the industry average. Sync customer, engagement, and product data across your entire tech stack with 100+ out-of-the-box integrations, including CRM, analytics, paid ads, social media, and more.

Get a demo

Build unified profiles and analyze customer behavior across the entire lifecycle

Eliminate data siloes and customer knowledge gaps by seamlessly stitching together every interaction across every touchpoint—including web, app, and even offline. Build data-driven, relevant customer experiences with 360-degree profiles to boost conversions and CLTV.

Get a demo

Engage customers across the most extensive set of supported digital channels on the market

Connect data from different sources and build relevant one-to-one customer experiences across 12+ channels including WhatsApp, SMS, Email, Web, App, digital ads, and more – all from a single platform with Architect, Insider’s AI-native omnichannel journey orchestration solution.

Get a demo

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Build relevant one-to-one experiences by targeting the right users with the right message at the right time on the right channel.

Get a demo

Access real-time insights to optimize and improve campaigns

Measure campaign performance periodically across all channels from a single dashboard with Insider’s advanced analytics. Use these real-time insights to understand your customers better, empowering you to optimize campaigns for better results.

Get a demo

Introducing Agent One™

Introducing Agent One™

Autonomous agents for superior customer engagement

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

Meet our agents

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

 

Meet our agents

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#1 AI-native Omnichannel Experience and Customer Engagement Platform

The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.

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