Join us to discover how Sasa increased marketplace conversions by 17% and boosted repeat purchases by 13% with Insider’s personalization!

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Sasa to deliver personalized marketplace experiences across web and mobile. By deploying AI-driven product recommendations, targeted cart recovery journeys, and replenishment reminders, Sasa achieved a 17% uplift in conversion rates, a 10% increase in basket size, and a 13% boost in repeat purchase frequency across its e-commerce channels.

Join the Masterclass

Meet The Speaker

Katie Cervasio, Personal Care & Cosmetics - Global Digital Growth Director

In this exclusive workshop with Sasa and Insider, we dive into the tactics that Sasa used to:

  • Increase Average Order Value with AI-powered recommendations

  • Decrease Cart Abandonment Rate through cross-channel recovery

  • Improve Product Discovery using immersive formats

  • Improve Replenishment Rate with timely reminders

Join us in this exclusive chat with Katie Cervasio (Personal Care & Cosmetics – Global Digital Growth Director) for an inside view on Sasa’s secret sauce for customer experiences.

Katie Cervasio
Personal Care & Cosmetics - Global Digital Growth Director
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Insider X Sasa | How Sasa scaled marketplace personalization and drove measurable growth!

Insider X Sasa | How Sasa scaled marketplace personalization and drove measurable growth!

By integrating Smart Recommender and Architect across its catalog of thousands of beauty SKUs, Sasa amplified product discovery with personal cross-sells and upsells. Exit-intent overlays and cart recovery workflows led to a 17% uplift in conversions and a 12% decrease in abandoned carts. Personalized replenishment flows nudged customers back to purchase, raising repeat purchase frequency by 13% and increasing average basket size by 10%.

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Black Friday Special: The ultimate digital growth guide for beauty marketers

14 proven strategies for addressing challenges and KPIs of beauty marketers, including gaining customer attention, guiding potential buyers through product discovery, garnering trust, driving sales, and building sustainable loyalty.

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I’ve known other companies that provide solutions in the CRM field, but this one undoubtedly stood out for the features it offers to our CRM team, in addition to the data visibility that helps guide more and more of our Growth team’s actions each day and, of course, the support team that is so close and efficient. The team is attentive and makes all the difference for us. Also, the technology is simple to use, easy to integrate, and fully meets our needs. Today we can say that Insider has earned our trust as a market partner, especially for its incredible support.

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We liked the products we used – Web Personalization, App Personalization, CDP, SMS, and Journey Orchestration. We had a smooth and successful migration. We also completed SMS integration well with proxy feature delivery. The personalized campaigns led to a solid uplift in conversion rates.

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Our primary aim has been to cultivate customer loyalty, achieved through establishing product trust and leveraging upsell opportunities. The Insider Mobile App platform served our needs perfectly, enabling easy campaign creation for cross-selling to app visitors. SMS and WhatsApp supplement our mobile marketing strategies well as it helped increase app traffic and conversions. Insider’s support team also promptly address any technical challenges we face – ensuring uninterrupted user experiences. Their effective issue resolution underscores their product quality and customer support. We value their swift assistance and eagerly anticipate our ongoing collaboration.

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We’ve been working with Insider in the consumer electronics space, and the results have been impressive. What we appreciate the most is how seamlessly the platform integrates with our existing tech stack and how intuitive the user interface is. Their AI-driven segmentation and personalization capabilities have significantly improved our customer engagement and conversion rates. The Insider team is also highly responsive and proactive, always offering strategic recommendations that align with our goals.

Business Development Manager
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What we like best about Insider is the results we have achieved. Our customers began spending more time on our mobile website, leading to higher engagement, conversion rates, and revenue.

Digital Commerce and Marketing Director

Personalization

With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.

Marketing Director

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Head of Marketing

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E-commerece Director

SMS Marketing

The pre-built templates and AI capabilities have helped us go to market faster. Campaign creation is effortless. SMS has been a major driver for customer loyalty and retention. 

E-commerce Director

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