Join us to discover how Kiehl’s increased CVR by 25% and achieved 7.6X ROI in one peak season!

6 Years of Digital Empowerment In a Glance!

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider is powering Kiehl’s ever since 2019 to enhance & personalize website experiences resulting in product discovery optimization & increased average order value

Join the Masterclass

Meet The Speaker

Katie Cervasio, Personal Care & Cosmetics - Global Digital Growth Director

In this exclusive workshop with Kiehl’s and Insider — we dive into the tactics that Kiehl’s used to:

  • Increase Average Order Value 
  • Decrease Cart Abandonment Rate 
  • Improve Product Discovery
  • Improve Replenishment Rate

Join us in this exclusive chat with Katie Cervasio (Personal Care & Cosmetics – Global Digital Growth Director) for an inside view on Kiehl's secret sauce for customer experiences.

Katie Cervasio
Personal Care & Cosmetics - Global Digital Growth Director
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Insiderx Kiehl's | How Kiehl’s increased CVR by 25% and achieved 7.6X ROI in one peak season with Insider

Insiderx Kiehl's | How Kiehl’s increased CVR by 25% and achieved 7.6X ROI in one peak season with Insider

Kiehl’s partnered with Insider to deliver personalized onsite experiences and boost conversion rates. Using Insider’s Web Suite and A/B testing, the team launched high-performing campaigns without technical support, leveraging customer data to segment audiences and tailor offers. The result: a 25% increase in CVR during peak season, 7.6X ROI, and a new standard for digital excellence.

Read the success story

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