#1 LEADER EVERYWHEREInsider One is the #1 G2 leader across 11 categories

Users rate Insider One as the #1 Omnichannel Experience and Customer Engagement Platform. Insider One ranks as the #1 Leader across 11 categories, and the #8 Best Software Product in The World.

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<span>#1 LEADER EVERYWHERE</span>Insider One is the #1 G2 leader across 11 categories
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4.8/5.0

Trusted by 2,000+ customers

See our user reviews on G2

The Undisputed #1 Leader Across Every G2 Category

G2 is the largest software marketplace, trusted by more than 100 million professionals annually to make smarter software decisions based on authentic peer reviews from fellow professionals.

 

Insider One has been the #1 Leader for more than 8 consecutive years,
as voted by marketing and ecommerce teams.

 

The only solution provider to be ranked #1 in so many reports, grids, and indexes,
reflecting the robustness of our platform, from CDP to Personalization, Ecommerce Search, 
Mobile Marketing, SMS Marketing, WhatsApp Marketing, Conversational Commerce, 
Marketing Automation, Customer Journey Analytics, and more. Insider One outranks all vendors in top criteria.

Go ahead, compare. 

See how Insider One compares with traditional players.

Ratings

Ease of Setup

Insider One

92%

Adobe

74%

Bloomreach

80%

Braze

76%

Iterable

77%

Salesforce

81%

Ratings

Meets Requirements

Insider One

96%

Adobe

88%

Bloomreach

89%

Braze

86%

Iterable

86%

Salesforce

90%

Ratings

Ease of Use

Insider

96%

Adobe

79%

Bloomreach

83%

Braze

84%

Iterable

86%

Salesforce

82%

Ratings

Has the product been a good partner in doing business?

Insider One

96%

Adobe

85%

Bloomreach

92%

Braze

90%

Iterable

92%

Salesforce

88%

Ratings

Quality of Support

Insider One

97%

Adobe

81%

Bloomreach

92%

Braze

85%

Iterable

90%

Salesforce

83%

Insider One

1,293 reviews

Adobe

3,074 reviews

Bloomreach

736 reviews

Braze

1,482 reviews

Iterable

766 reviews

Salesforce

4,441 reviews

Ease of Setup

92%

74%

80%

76%

77%

81%

Meets Requirements

96%

88%

89%

86%

85%

90%

Ease of Use

96%

79%

83%

84%

86%

82%

Has the product been a good partner in doing business?

96%

85%

92%

90%

92%

88%

Quality of Support

97%

81%

92%

85%

90%

83%

See how Insider One compares

Personalization

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Mobile Marketing

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Customer Data Platforms

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Marketing Automation

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WhatsApp Marketing

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SMS Marketing

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Ecommerce Search

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Customer Journey Analytics

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Fastest Integration and Setup

Users rate Insider One as the #1 Omnichannel Experience and Customer Engagement Platform. Insider One ranks as the #1 Leader across 11 categories, and the #8 Best Software Product in The World.

Star rating Star rating Star rating Star rating Star rating
“ Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider One’s team was helpful throughout the process and left no question mark in our minds concerning their tools. ”

Head of Digital

Beauty and Cosmetics Retailer

Ease of Use

Create, test, and launch sophisticated campaigns without depending on the tech team. 100+ templates put power back in your hands.

Star rating Star rating Star rating Star rating Star rating
“ The best part is that it takes us only a matter of minutes to set it up and get it going. ”

CRM and Loyalty Director

Restaurant Delivery

Meets Requirements

While others sell features separately, Insider One gives you the complete toolkit for modern marketing.

Star rating Star rating Star rating Star rating Star rating
“ Insider One's integration is super fast and we saw amazing results in less than
2 months! ”

Ecommerce Manager

Global Homegoods Retailer

Localized Customer Support

Get support from local experts in your timezone, speaking your language. 24/7 support that actually shows up when you need it.

Star rating Star rating Star rating Star rating Star rating
“ The highlight of Insider One is their account management team - which means we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter. ”

Ecommerce Manager

Sports Manufacturer

Fastest Time to Value

See ROI 3X faster than competitors. From implementation to results, everything about Insider One is built for speed.

Star rating Star rating Star rating Star rating Star rating
“ With Insider One’s platform and customer support team, we have achieved 12X ROI. ”

Head of Online Training

Beauty and Cosmetics Retailer

Product Roadmap Score

Our users trust our vision. When we promise new features, we deliver.

Star rating Star rating Star rating Star rating Star rating
“ Insider One’s platform has been a great addition to our airline business by showcasing a great product roadmap. Increased transactions by over 50%. ”

Investment Director

Airline Industry

We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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MOBILE MARKETING

What we like best about Insider One is the results we have achieved. Our customers began spending more time on our mobile website, leading to higher engagement, conversion rates, and revenue.

Digital Commerce and Marketing Director

PERSONALIZATION

With Insider One’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.

Marketing Director

CUSTOMER DATA PLATFORM

We’ve managed to overhaul our on-site personalization with Insider One’s CDP platform. It has helped us harness all of our user data, and their AI-powered user segmentation makes it possible to engage users with contextual recommendations.

Head of Digital Marketing

MARKETING AUTOMATION

The customization capabilities help us deliver highly relevant and individualized content to our customers across channels. We’ve significantly improved our average order value, CTRs, conversions, and ROI in just two months.

Head of Marketing

WHATSAPP MARKETING

Insider One’s best-in-class segmentation capabilities helped us design personalized WhatsApp campaigns for promotional and transactional messages. We combined it with Architect to set up cross-channel marketing campaigns. 

Ecommerce Director

SMS MARKETING

The pre-built templates and AI capabilities have helped us go to market faster. Campaign creation is effortless. SMS has been a major driver for customer loyalty and retention. 

Ecommerce Director

Become Unstoppable with Insider One

Built for teams that refuse to settle. Insider One unifies data, personalization, AI, and channels into one platform, to move faster, stay ahead, and grow without limits.