@ CX Circle 2026

Join Insider One and Woolworths MarketPlus MD Mark Mansour for CX Circle Sydney. Explore agentic AI, data readiness, and marketplace strategy. Working lunch, 1:1 consultations, and exclusive insights for retail leaders.

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Secure Your Spot – Limited Availability

Agentic Personalisation in Retail & Marketplace Strategy

 

How Australia's leading retailers are moving from campaign-driven marketing to autonomous, agentic customer engagement.

🍽️ Working Lunch Roundtable

Start with peers. Three tables. Three questions about data readiness, decisioning, and competitive optimisation.

What happens: You sit with ~15 leaders from loyalty, ecommerce, data, and performance. No slides. Real problems, real frameworks.
🍽️ Working Lunch Roundtable 🍽️ Working Lunch Roundtable

💬 CX Circle Breakout Session

3:15 PM | Breakout Room 2

Mark Mansour from Woolworths MarketPlus and Megan Engard from Insider One takes the stage. 45 minutes of insights into how Woolworths is orchestrating experiences across loyalty, marketplaces, and emerging AI-driven shopping behaviours.


What happens: Insider One hosts. You listen, take notes, ask questions. Mark brings real examples, real constraints, real solutions.
 
💬 CX Circle Breakout Session 💬 CX Circle Breakout Session

🎁 Scan & Win

Every attendee gets a chance to win a New Balance Fresh pair of shoes. One scan = one entry. Instant draw.

Where: Coffee cart, lunch area, throughout the event.
🎁 Scan & Win 🎁 Scan & Win

👥 1:1 Consultations

Your data readiness gap. Our solutions. Book a 30-minute 1:1 with an Insider One consultant to dig deeper into how agentic AI fits your org.

What happens: Limited spots. Scan the QR, reserve your time. Questions about your specific challenges? That's what these are for.

👥 1:1 Consultations 👥 1:1 Consultations

What You'll Walk Away With

You'll leave knowing what's actually holding you back—and it's not what you think. Marketeers will understand why campaigns are dying and decisioning is the game. You'll see real examples from billion-dollar platforms and understand why data readiness beats AI budget every time. Marketplace leaders will learn how to design for both humans and AI shoppers, and why your loyalty models need to change. Enterprise leaders will realise data governance is now your business strategy—not IT. Readiness beats capability. Always.

Secure Your Spot – Limited Availability

Places are limited to ensure an intimate, high-value experience. This is a paid event, so please only register if you're committed to attending.

Reserve your spot today.