Navigating Customer Engagement & Retention in Uncertain Times

Join a panel of industry leaders to explore how businesses in the Middle East are tackling disruption, maintaining customer relationships, and driving retention with the right technology and partnerships.

Details:
Date: 19th May
Time: 2 PM (GST)
Region: Middle East
Format: Live Panel Discussion

In collaboration with leading technology partners:

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In collaboration with leading technology partners:
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The Reality Businesses Are Facing Today

Across the Middle East, organizations are navigating an increasingly complex landscape:

 

Shifting customer behavior and reduced engagement

Difficulty in maintaining retention and loyalty

Pressure to optimize costs while sustaining growth

Fragmented customer journeys and data silos


In times like these, customer engagement isn’t just a growth lever- it’s a survival strategy.

WHAT EXPERTS WILL DISCUSS

  • The current business landscape in the Middle East
  • Key challenges in customer engagement and retention
  • How leading brands are adapting their strategies
  • The role of data, AI, and infrastructure in ensuring continuity
  • Practical approaches to maintain growth during uncertainty

WHAT YOU’LL LEARN

  • How to sustain customer engagement during uncertain times
  • Strategies to improve retention and reduce churn
  • Ways to unify your customer journey across channels
  • Leveraging AI, data, and automation for real-time decisions
  • Building a resilient, future-ready tech ecosystem

Save your spot

Meet the Speakers

Agenda

2:00 PM

Welcome & Introduction

2:05 PM - 2:15 PM

Setting the context for Panel Discussion: Business challenges in the Middle East

2:15 PM - 2:25 PM

Customer engagement & retention in uncertain times

2:25 PM - 2:35 PM

Strategies, insights, and real-world examples

2:35 PM - 2:40 PM

Partner perspectives: How technology is enabling continuity

2:40 PM - 2:50 PM

Announcement: Business Continuity Package (BCP)

2:50 PM - 3:00 PM

Key Takeaways, and Q&A

Introducing the Business Continuity Package

At the end of the session, we’ll unveil a limited-time Business Continuity Package, designed to help businesses:

  • Accelerate implementation of key solutions
  • Access partner-backed support and resources
  • Explore enablement programs, including credits and offers
  • Quickly adapt and respond to changing market conditions

👉 Exclusive benefits available only for webinar attendees

Who Should Attend

Marketing & CRM Leaders

CRM, lifecycle, and retention managers

Digital and eCommerce leaders

Data and MarTech decision-makers

Customer Experience Heads

Business decision-makers navigating uncertainty

Reserve Your Spot

This is a curated, insight-driven panel designed for business leaders navigating customer engagement and retention in uncertain times. Expect candid perspectives, real-world challenges, and practical strategies from industry experts across the ecosystem. As a participant, you’ll also get exclusive access to a Business Continuity Package, featuring partner-led support and offers - available only to attendees.

Register now