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NEW YORK CITY | SEPTEMBER 17, 2026

72nd FLOOR OF ONE VANDERBILT AT THE SUMMIT

What to Expect

The One Summit is where retail’s most ambitious leaders connect with the ideas, technologies and people driving change. Expect expert voices, sharp perspectives on retail trends, and a closer look at how AI and data are reshaping customer engagement.

The One Summit | Agenda

A full day of keynotes, live product demonstrations, workshops, and time to connect.

9:15 – 9:55 AM

Registration & Breakfast Reception

Start the day above New York with exceptional food, inspiring conversations, and a room full of retail leaders shaping what’s next.

10:00 – 10:15 AM

The One Summit Opening

The moment begins. Setting the stage for conversations on how AI is reshaping customer engagement and redefining what’s possible in retail.

10:15 – 11:00 AM

Opening Keynote from Our Founders

The AI era is moving faster than ever, but some of the biggest assumptions about its future remain unchallenged. Join Hande Cilingir, Co-founder and CEO of Insider One, as she explores the myths shaping retail and customer engagement, and shares what years of building AI has revealed about data, context, personalization, agents, and autonomous decision-making.

Alongside fellow founders Serhat Soyuerel and Fayez Mohamood, Hande will explore the journey toward the next generation of customer engagement, from building a global technology company to expanding the infrastructure needed for autonomous, AI-driven retail experiences.

Hande Cilingir
Hande Cilingir Co-founder and Chief Executive Officer Insider One
Serhat Soyuerel
Serhat Soyuerel Co-founder and Chief Revenue Officer Insider One
Fayez Mohamood
Fayez Mohamood Founder and Chief Executive Officer Bluecore
11:00 – 11:30 AM

Why The Vitamin Shoppe chose Insider One + Live Q&A

Hear directly from The Vitamin Shoppe on the eight-month evaluation that led them to choose Insider One. Anupama will share what mattered most in the decision, what the transition has unlocked for their team, and why she’s excited about what the Bluecore acquisition means for The Vitamin Shoppe and the future of retail.

Anupama Tripathy
Anupama Tripathy Product Lead The Vitamin Shoppe
Fayez Mohamood
Fayez Mohamood Founder and Chief Executive Officer Bluecore
11:30 – 11:45 AM

Break

11:45 – 12:15 PM

Introducing Agent One™

A global exclusive: discover the intelligence system built to redefine customer engagement.

Agent One™ brings together marketer-facing and customer-facing multi-agent systems in one architecture, connecting unified data, decision-making, execution, and continuous optimization. It enables brands to move beyond building campaigns and journeys manually, toward customer engagement that thinks, decides, acts, and improves autonomously.

See how Agent One™️ closes the gap between what customers want and what brands deliver, turning every interaction into intelligence that makes the next one better.

Muharrem Derinkok
Muharrem Derinkok Co-founder and Chief Product Officer Insider One
12:15 – 1:15 PM

Built Live: Product Demonstrations

See the future of customer engagement come to life. Muharrem Derinkok, Co-Founder and Chief Product Officer at Insider One, takes the stage for a live showcase of the platform’s latest capabilities, joined by customers putting ideas into action in real time.

From building journeys in seconds to exploring what’s next in intelligent engagement, experience how technology, creativity, and customer understanding come together to transform the way brands connect with their customers.

Muharrem Derinkok
Muharrem Derinkok Co-founder and Chief Product Officer Insider One
1:15 – 2:00 PM

Lunch & Networking

Take in panoramic views, with Michelin-starred food and time to connect with peers. A chance to step away from the agenda, exchange ideas, and continue the conversation over lunch.

2:00 – 2:30 PM

The AI Reality Check: The New Rules of Retail Growth

Retail has no shortage of data, technology, or AI ambition. The harder question is whether retailers can turn all of that into better decisions and better customer outcomes. As AI moves from pilots into practice, the competitive advantage will not come from adopting more tools. It will come from building the intelligence, operating models, and capabilities required to transform customer engagement at scale.

In this candid conversation, Hande Cilingir, Co-Founder & CEO of Insider One, and Ryan Watson, Industry Principal for Retail and Consumer Goods at Snowflake, explore what AI transformation really means for retail leaders today. They discuss how retailers can move from fragmented data to meaningful customer context, why understanding customers is becoming the foundation of the next generation of engagement, and what it takes to move from experimentation to scalable impact.

Together, they separate AI reality from AI hype, explore how retailers should balance today’s marketing engines with tomorrow’s AI-powered capabilities, and examine how the companies that learn, adapt, and execute fastest will create a lasting advantage in retail growth.

Ryan Watson
Ryan Watson Industry Principal, Retail and CPG Snowflake
 Hande Cilingir
Hande Cilingir Co-founder and Chief Executive Officer Insider One
2:30 – 4:15 PM

Workshops and Expert Q&A

Four practical, expert-led workshops designed to show you exactly what moving from Bluecore to Insider One looks like, how straightforward the migration can be, and the additional value you can unlock.

Data & Identity | Move Without Losing What Matters
See how your customer data, identity, and intelligence move from Bluecore to Insider One without starting again. Our experts will walk through the migration approach, how continuity is protected, and how Insider One gives you a richer foundation for understanding and engaging every customer.

Journey Orchestration | Move Without Missing a Beat
See how your existing journeys can move to Insider One with minimal disruption, then become more powerful across channels, audiences, and use cases. We’ll explore how to preserve what already works while unlocking more sophisticated orchestration, personalization, and opportunities for growth.

AI & Intelligence | Work Smarter, Drive Better Outcomes
Explore Insider One’s AI capabilities and how intelligence is embedded across the platform to make teams more productive and every customer interaction more effective. See how AI helps teams make better decisions, improve business outcomes, and build stronger customer relationships across the entire engagement lifecycle.

Black Friday Cyber Monday | Holiday is Around the CornerDive into high-impact strategies for driving revenue during peak holiday traffic. Explore real-time audience segmentation tactics, automated trigger optimization, and cross-channel personalization blueprints to ensure your campaigns deliver maximum conversion with zero downtime. Walk away with an actionable playbook to conquer retail’s biggest week of the year.

Ajay Singh
Ajay Singh VP and Head Of Engineering Bluecore
Bradford Johnson
Bradford Johnson VP of Product Bluecore
Laurent Pierre
Laurent Pierre VP of Engineering, Applications and Platform Engineering Bluecore
Suad Ozgun
Suad Ozgun VP of Customer Success and Growth, North America Insider One
Shweta Patel
Shweta Patel Senior Director, Customer Success Bluecore
Raghav Gupta
Raghav Gupta Principal Product Manager Bluecore
Danielle Kim
Danielle Kim VP of Customer Success and Growth, North America Bluecore
Taylan Yapici
Taylan Yapici Group Product Manager Insider One
BOOK TIME

AMA and 1:1s with our Founders

Take advantage of dedicated, one-to-one executive drop-in sessions to sit down directly with leaders from Insider One and Bluecore, alongside our Customer Success and Product experts. Bring your strategic priorities, technical questions, and growth ambitions for a tailored, high-value conversation focused entirely on driving your business forward.

Hande Cilingir
Hande Cilingir Co-founder and Chief Executive Officer Insider One
Serhat Soyuerel
Serhat Soyuerel Co-founder and Chief Revenue Officer Insider One
Muharrem Derinkok
Muharrem Derinkok Co-founder and Chief Product Officer Insider One
Fayez Mohamood
Fayez Mohamood Founder and Chief Executive Officer Bluecore
4:30 – 6:30 PM

Cocktail Hour

End the day above New York with cocktails, panoramic views, and conversations with the people shaping what comes next in retail.

The Venue

SUMMIT One Vanderbilt
327 Madison Avenue, 72nd Floor
New York, NY 10017

Perched 72 floors high above Midtown Manhattan, step into dramatic panoramic views overlooking the New York City skyline paired with the world-class, seasonal cuisine of Michelin-starred Chef Daniel Boulud over breakfast, lunch and cocktail hour.

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See you in NYC!