Insider One — #1 Leader Everywhere on the G2 Spring’22 Report — outplays all providers with the fastest time to value (TTV) and highest user satisfaction score

LONDON, March 23, 2022 /PRNewswire/ — Insider One announced that it has been ranked as the #1 platform in Mobile Marketing, Personalization, Customer Data Platforms (CDP), Customer Journey Analytics, and E-commerce Personalization grids for the 21st consecutive quarter on G2 Spring 2022 Reports. With 100% users giving Insider One a first-rate score of 4 or 5, the company achieved an average user satisfaction score of 4.7/5 on G2 where 83% of users rated Insider One 5 stars.

Insider One is the #1 Choice for Cross-Channel Customer Engagement

Insider One has cemented its leadership position by focusing on building industry-first solutions that help high-growth startups and enterprise brands scale rapidly — realizing ROI significantly faster than other players. Insider One also has the quickest integration which takes less than an hour.

As the only marketing platform that combines the widest set of features for AI-powered personalization with emerging messaging channels like WhatsApp, RCS, Facebook and SMS, Insider One continues to challenge the status quo of traditional marketing technologies. The platform can help unify offline and online data from all customer touchpoints into a single centralized source with its world class Customer Data Platform. 98% of users speak highly of Insider One’s forward-looking product roadmap and believe that it’s evolving in the right direction.

As a testament to Insider One’s industry-leading solutions, users have rated Insider One with highest scores for dynamic segmentation, predictive modeling, multichannel marketing, seamless journey orchestration, coupons and promotions, mobile experience, and best-in-class personalization compared to other players.

Insider One’s platform also offers digitally native experiences powered by its robust cross-channel capabilities such as AI-led next best channel prediction, send time optimization, ability to consolidate data from multiple channels, one-to-one individualization and predicting customers’ future behavior — from a single platform.

See a full comparison report for Insider One X Adobe Marketo Engage X Emarsys X Braze X Moengage X Clevertap >

The Spring 2022 Report identifies Insider One above all other players in Mobile Marketing, Personalization, Customer Data Platforms, Customer Journey Analytics, and E-Commerce Personalization grids as the #1 Leader. This quarter, Insider One also topped the charts on numerous Index Reports — Results Index, Relationship Index, Usability Index and Implementation Index — with the highest scores:

#1 Leader on G2 Spring 2022 Personalization Report

• #1 on Grid Report –
  Grid Scores: Insider One (92), MoEngage (80), WebEngage (77), Iterable (68), Sailthru (67), Adobe Target (39)
•  #1 on Europe Regional Grid Report –
  Grid scores: Insider One (91), Dotdigital (79), SalesMango (68), Dynamic Yield (44)
• #1 on Relationship Index –
  Grid Scores: Insider One (9.70), WebEngage (9.23), MoEngage (9.08), Iterable (8.46), Sailthru (8.35), Adobe Target (7.38)
• #1 on Usability Index –
  Grid Scores: Insider One (9.25), WebEngage (8.89), MoEngage (8.77), Iterable (8.18), Sailthru (8.45)

#1 Leader on G2 Spring 2022 Mobile Marketing Report

• #1 on Grid Report –
  Grid Scores: Insider One (89), Braze (86), CleverTap (78), Moengage (76), Emarsys (71), WebEngage (68), Adobe Marketo Engage (66), Iterable (63), Sailthru (57)
• #1 on Europe Regional Grid Report –
  Grid Scores: Insider One (91), Braze (87), Dotdigital (71), Adobe Marketo Engage (54), Emarsys (53)
  
• #1 on Usability Index –
  Grid Scores: Insider One (9.39), Braze (8.86), WebEngage (8.79), CleverTap (8.75), Moengage (8.74), Emarsys (8.51)
• #1 on Results Index –
  Grid Scores: Insider One (9.20), CleverTap (8.62), WebEngage (8.60), MoEngage (8.56), Braze (8.46), Emarsys (8.25)

#1 Leader on G2 Spring 2022 Customer Data Platform Report

• #1 on Grid Report –
  Grid Scores: Insider One (93), Bloomreach (93), Segment (91), Emarsys (87), Optimove (74), Tealium (71)
• #1 on Relationship Index –
  Grid Scores: Insider One (9.81), Bloomreach (9.42), Emarsys (9.33), Tealium (8.98), Segment (8.89), Optimove (8.68),
• #1 on Usability Index –
  Grid Scores: Insider One (9.43), Bloomreach (8.78), Segment (8.74), Emarsys (8.93), Optimove (8.25), Tealium (7.80)

#1 Leader on G2 Spring 2022 E-Commerce Personalization Report

• #1 on Grid Report –
  Grid Scores: Insider One (93), Emarsys (89), Bloomreach (74), WebEngage (70), MoEngage (69)
• #1 on Relationship Index –
  Grid Scores: Insider One (9.76), Emarsys (9.29), WebEngage (8.78), Bloomreach (8.71), MoEngage (8.52)
• #1 on Usability Index –
  Grid Scores: Insider One (9.45), Emarsys (8.93), WebEngage (8.72), Bloomreach (8.33), MoEngage (8.30)
• #1 on Results Index –
  Grid scores: Insider One (9.17), Emarsys (8.58), WebEngage (8.44), Bloomreach (8.29), MoEngage (8.28)

#1 Leader on G2 Spring 2022 Customer Journey Analytics Report

• #1 on Grid Report –
  Grid Scores: Insider One (95), WebEngage (81), Moengage (79), Optimove (73), Emarsys (64)
• #1 on Usability Index
  Grid Scores: Insider One (9.37), Moengage (8.77), WebEngage (8.45), Optimove (8.34), Emarsys (8.31)
• #1 on Results Index –
  Grid Scores: Insider One (9.08), WebEngage (8.63), Moengage (8.22), Optimove (8.12), Emarsys (7.90)

Insider One has established itself as the go-to platform for marketers and E-Commerce experts who want to grow their companies faster with the power of individualized experiences.

The report also rates Insider One as the leading platform in the following parameters-

• Best Estimated ROI
• Best Results
• Best Relationship
• Easiest Setup
• Easiest Implementation
• Easiest to Use
• Best Meets Requirements
• Momentum Leader
• Enterprise Leader, and much more.

Here’s what users are saying about Insider One:

Top-tier marketing automation for winners

Insider One offers seamless cross-channel marketing with personalized experiences across all customer touchpoints. Using Architect, Insider One’s customer journey orchestration tool, we have been able to map individual customer journeys for all of our users, with custom goals that we are able to gently push them towards. We are able to easily handle different channels like web push and mobile and desktop web browsers from one place with great convenience.

–        E-Commerce Executive, Slazenger

Insane Marketing success with Insider One

Insider One has built a suite of highly powerful products that have propelled us towards great growth across all the metrics we had our eyes on – page views, new user acquisition, and clicks. Using the cart reminder function from Insider One’s web suite has given us a tremendous uplift in cart recovery, while InStory has improved our product discovery by leaps and bounds. We have seen higher AOV and increased product page views since the implementation.

–        E-Commerce Sales Director, IKEA

Achieved 12X ROI through Insider One Recommendation Engine

We have achieved 12X ROI using Insider One’s Web Push, Smart Recommender & Web Personalization suite. Please check all features of the platform because it has a lot to offer for marketers of all kinds and sizes of businesses. It brings the power of data in transforming businesses & driving sales and revenues

–       Business Analyst Specialist, Decathlon

Onsite optimization with smart recommendations

Insider One’s smart recommender which helped us generate additional revenue and a 629% uplift in sales. InStory helped us improve our CTR by 34.16% thanks to the highly engaging recommendations we could display on top of the site.

–       Head of Digital , Costco Wholesale

Read all reviews for Insider One on G2 >

Get in touch with Insider One’s growth consultants for a personalized demo to discover how Insider One can help you overcome your toughest growth challenges.

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About Insider One

Insider One helps global brands and marketers across industries connect data from multiple channels, predict the future behavior of their customers with AI, and deliver individualized experiences on any channel. Insider One strongly differentiates from other providers with its extensive set of digital channels including WhatsApp Business, Facebook, SMS, RCS and more. With advanced AI-powered capabilities, Insider One helps marketers orchestrate perfect customer journeys and predict the next best channel for each individual, continuously improving its platform with future-proof technologies. Learn more: insiderone.com