INSIDER vs BRAZE

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Insider is the #1 platform – voted by users!

Why settle for anything less?

Braze is a good messaging platform – but if you’re looking to create personalized, truly omnichannel customer experiences – Insider is the best option. With native web personalization, the ability to connect data across all channels, including: Web, App, Web Push, Messaging, Email, Ads and SMS.

With Insider, you can orchestrate the entire customer journey from a single platform, taking advantage of powerful web personalization capabilities, AI-powered predictive customer segmentation and product recommendations.

Don’t take our word for it. Seeing is believing.

Read all reviews on G2

How do customers rate solutions?

Insider vs Braze

When assessing the two solutions, reviewers found Insider easier to use, set up, and administer. Reviewers also preferred doing business with Insider overall.

  • Reviewers felt that Insider meets the needs of their business better than Braze.
  • When comparing quality of ongoing product support, reviewers felt that Insider is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Insider over Braze.

Ratings

Meet Requirements

Insider

94%

9.4

Responses: 609

Braze

86%

8.6

Responses: 534

Ease of Use

Insider

94%

9.4

Responses: 609

Braze

84%

8.4

Responses: 537

Ease of Setup

Insider

91%

9.1

Responses: 168

Braze

86%

8.6

Responses: 197

Ease of Admin

Insider

92%

9.2

Responses: 169

Braze

86%

8.6

Responses: 219

Quality of Support

Insider

96%

9.6

Responses: 610

Braze

86%

8.6

Responses: 522

Has the product been a good partner in doing business?

Insider

96%

9.6

Responses: 170

Braze

90%

9.0

Responses: 226

Product Direction (% positive)

Insider

97%

9.7

Responses: 569

Braze

91%

9.1

Responses: 493

#1 Leader everywhere

Insider was recently announced as a leader in the Forrester Wave™ Report for Cross-Channel Campaign Management.

Insider is ranked as the #1 platform in Mobile Marketing and Personalization on G2, topping the charts on the latest reports.

What set us apart is our ability to deliver up to 3X faster Time to Value compared to other players in the market.

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