6 strategies to drive revenue & growth across digital channels for

Hi, we are Insider. 

We are here to help Ted Baker drive more revenue, growth and loyalty across by delivering compelling, connected and personalized customer experiences across all your digital properties.

Here are 6 customized and highly-effective approaches to help you accelerate your online business.

Learn how to:

Enhance product discovery on mobile with snackable stories

Boost engagement and with made-to-convert gamified templates

Maximize AOV with personalized product recommendations

Reactivate silent customers to increase CLV and tackle churn

Deliver relevant messages via a customer’s preferred channel at scale

Generate revenue through messaging channels

Enhance product discovery with snackable stories

Attention spans are short. With InStory, you can capture your visitors’ imagination. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to reduce mobile bounce rates and help users find what they’re looking for.

Not a designer? No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.

Maximize your first and zero party data strategy with gamification

Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.

The best part? You don’t need an IT department to build these experiences. Transform the traditional experience with an extraordinary twist.

Maximize AOV with personalized product recommendations

Insider’s AI learns your customers’ favourite things, based on browsing and purchase behavior, as well as “go-to” algorithms like Top Sellers and Customers Also Bought.

You can offer recommendations on your homepage, product pages, cart pages, emails, and messaging channels. Let shoppers know that you understand what they value and show them products that they will love.

Maximize average order value and customer lifetime value with personalized upsell and cross-sell recommendations.

Reactivate silent customers to increase CLV and tackle churn

All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.

Insider’s machine learning recognizes the distinct behavioral patterns of your customers to detect when a customer is likely to churn – before it’s too late.

Keep the conversation going by identifying the right channel and message for each customer who is in danger of churning to inspire loyalty and keep customers engaged.

Increase customer loyalty and lifetime value through
cross-channel journey orchestration

Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and adapted to each customers’ behavior – What did they click? Buy? What’s the best channel to engage them?

All this and more is available with Insider’s powerful and user-friendly journey orchestrator. With Architect, delivering relevant messages and products on customers’ preferred channels has never been easier… or more effective.

Generate revenue with messaging channels

Email engagement rates continue to decline. If you are relying solely on email to engage users and drive them back to your website or app, you are missing a huge piece of the puzzle and leaving revenue on the table.

Send automated alerts and personalized messages from cart reminders to back in stock reminders to speed up purchase decisions and recover lost revenue.

Utilise web push notifications, app push, WhatsApp, SMS and RCS as well as traditional email.

Trusted by 1000+ businesses, including:

 Marks & Spencer increases cart recovery rate to 15.1%

SHOW ME HOW

Hunkemöller achieves a 20% CVR uplift with social proof

SHOW ME HOW

 Adidas achieves 35.31% CVR increase for returning users

SHOW ME HOW

Ready to learn more?

If you would like to discuss how any of these strategies would bring value to the Ted Baker customer experience, don’t hesitate to get in touch. 

Kristian Kramp

Digital Growth Consultant

[email protected]

+44 7366 569577

Kristian Kramp

Digital Growth Consultant

[email protected]

+44 7366 569577

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