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Soirée & Awards Night

20 AUGUST 2026 | 6:00 - 9:00 PM | THE RITZ-CARLTON MELBOURNE

A night to celebrate brilliance, innovation, and customer obsession. Join 90+ VIP marketing leaders for an exclusive evening honouring those delivering autonomous, AI-driven customer engagement at the highest level.


This is an invite-only event

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The Venue: The Ritz-Carlton, Melbourne

The Venue: The Ritz-Carlton, Melbourne

The Venue: The Ritz-Carlton, Melbourne

Set high above the city skyline, The Ritz-Carlton, Melbourne offers a stunning backdrop for an evening of celebration and prestige. With its artful design, sweeping views, and world-class hospitality, the venue perfectly complements the sophistication of the Growth Makers Club Soirée 2026.

Address

EVENING AGENDA

6:00 - 6:45 PM

WELCOME RECEPTION

Bubbles, bites and brilliant connections – kickstart your evening of celebration!

6:45 - 7:00 PM

SEAT CALL & WELCOME

Find your tribe and settle in as we set the stage for an unforgettable night of recognition!

7:00 - 7:45 PM

ENTRÉE & FIRST AWARD PRESENTATIONS

Feast on culinary delights while we toast to the trailblazers reshaping leadership in CX!

  • Digital Transformation Leader
  • SheMarkable Leader of the Year
7:45 - 8:30 PM

MAIN COURSE & SECOND AWARD PRESENTATIONS

Savour the main event as we spotlight the innovators breaking boundaries in customer experience!

  • Best UGC Strategy — presented by Yotpo
8:30 - 9:15 PM

DESSERT & FINAL AWARD PRESENTATIONS

Sweet victories and sweeter desserts – celebrating the technical wizards behind seamless journeys!

  • Growth Maker Executive of the Year
  • Growth Maker Team of the Year
  • Best Use of AI in CX
9:15 - 10:30 PM

AFTER-PARTY CELEBRATION

Kick off your formal shoes and celebrate like the CX rockstars you are!

Award Categories

Award Categories

Award Categories

Growth Maker Executive of the Year

Growth Maker Team of the Year

Best Use of AI in Customer Experience

Digital Transformation Leader

SheMarkable Leader of the Year

Best UGC Strategy — presented by Yotpo

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Exclusive to Insider One Customers

⚠ Seats are limited and paid for — please only RSVP if you’re sure you can attend.

Frequently Asked Questions

Is this event open to the public?

No. The Growth Makers Club Soirée is exclusively for invited members and their guests. If you received an invitation, your seat has been reserved for you personally.

Is there a cost to attend?

Seats are pre-paid. Please only RSVP if you are certain you can attend — availability is strictly limited.

What is the dress code?

Black tie optional. We encourage you to dress to celebrate.

Parking, Transport & Location

Valet Parking is available

Can I bring a guest?

Guest attendance is subject to availability. Please contact your Growth Makers Club representative to discuss.

Will the awards be photographed?

Yes. Professional photographers will be present throughout the evening. Winners will be invited for dedicated portrait sessions immediately after receiving their award.

What if I can no longer attend after RSVPing?

Please notify us as soon as possible so your seat can be reallocated. Contact us at [email protected]

Will there be dietary options available?

Yes. Please indicate any dietary requirements when completing your RSVP.