Insider named Customer Journey Analytics Software Leader by G2

Why settle for anything less than the best? Insider outranks every other solution provider with a perfect user satisfaction score of 100/100.

  • 99% of users ranked us #1 for fastest integration
  • 98% of users voted our customer support as the best
  • 98% of users believe in our visionary product roadmap
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Go ahead, compare. 

See how Insider compares with traditional players. 

Ratings

Ease of Setup

Insider

91%

Adobe

66%

Bloomreach

77%

Braze

75%

Iterable

77%

Salesforce

80%

Ratings

Meets Requirements

Insider

95%

Adobe

83%

Bloomreach

89%

Braze

85%

Iterable

85%

Salesforce

89%

Ratings

Ease of Use

Insider

95%

Adobe

72%

Bloomreach

83%

Braze

84%

Iterable

84%

Salesforce

82%

Ratings

Has the product been a good partner in doing business?

Insider

95%

Adobe

76%

Bloomreach

91%

Braze

90%

Iterable

91%

Salesforce

91%

Ratings

Quality of Support

Insider

96%

Adobe

74%

Bloomreach

93%

Braze

85%

Iterable

89%

Salesforce

84%

Insider

1,133 reviews

Adobe

2,959 reviews

Bloomreach

677 reviews

Braze

1,204 reviews

Iterable

674 reviews

Salesforce

1,755 reviews

Ease of Setup

91%

66%

77%

75%

77%

80%

Meets Requirements

95%

83%

89%

85%

85%

89%

Ease of Use

95%

72%

83%

84%

84%

82%

Has the product been a good partner in doing business?

95%

76%

91%

90%

91%

91%

Quality of Support

96%

74%

93%

85%

91%

84%

We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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Platform Tour

Why top brands choose Insider

We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups increase by 5% and conversion rates have improved too. 

Director of Ecommerce

Best Results

Insider’s Architect helps us engage our shoppers across different channels. The segmentation capabilities enable us to adopt a more tailored approach of personalizing experiences by understanding customer behavior.

Ecommerce and Sales Director

Product Capabilities

We’ve managed to overhaul our on-site personalization with Insider’s CDP. It has helped us harness all of our user data, and their AI-powered dynamic segmentation makes it possible to engage users with contextual recommendations.

Head of Digital Marketing

Easy Setup

Thanks to Insider, we now have a unified profile for each user and a detailed view of their preferences and behavior. These insights have helped us understand our customers better, which has allowed us to improve our communication.

Product and E-commerce Owner

Ease of Use
Best Results

We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups increase by 5% and conversion rates have improved too. 

Director of Ecommerce

Product Capabilities

Insider’s Architect helps us engage our shoppers across different channels. The segmentation capabilities enable us to adopt a more tailored approach of personalizing experiences by understanding customer behavior.

Ecommerce and Sales Director

Easy Setup

We’ve managed to overhaul our on-site personalization with Insider’s CDP. It has helped us harness all of our user data, and their AI-powered dynamic segmentation makes it possible to engage users with contextual recommendations.

Head of Digital Marketing

Ease of Use

Thanks to Insider, we now have a unified profile for each user and a detailed view of their preferences and behavior. These insights have helped us understand our customers better, which has allowed us to improve our communication.

Product and E-commerce Owner

The leading customer journey analytics platform for brands who care about their customers

Use Insider’s powerful Customer Data Platform and journey orchestration platform to consolidate data and create omnichannel experiences personalized for each customer. Insider makes it simple to schedule and automate activities for 24/7 engagement with Sirius AI’s Generative AI capabilities. 

Industry-leading customer journey orchestration capabilities

The AI-native CDP for enterprise-level CX orchestration

Insider’s robust Customer Data Platform eliminates data siloes and creates unified user profiles to activate experiences across 12+ channels. It helps build data-driven, relevant customer experiences across all touchpoints of the customer lifecycle.

Get a demo

Integrate with any data source for complete and reliable customer profiles

Insider scored 99/100 for its Integration capabilities—10% higher than the industry average. Sync customer, engagement, and product data across your entire tech stack with 100+ out-of-the-box integrations in 20+ categories, including CRM, data warehouses analytics, paid ads, social media, and more.

Get a demo

Hyper-segment with 120+ attributes

Identify, define, and target your audience with 120+ out-of-the-box filters and triggers, including traits, behaviors, preferences, and more. Create custom filters and triggers to suit your business needs and reach customers at the right time, on the right channel, with the right message-no IT support required.

Get a demo

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Build relevant one-to-one experiences by targeting the right users with the right message at the right time on the right channel.

Get a demo

Access real-time insights to optimize and improve campaigns

Measure campaign performance periodically across all channels from a single dashboard with Insider’s advanced analytics. Use these real-time insights to understand your customers better, empowering you to optimize campaigns for better results.

Get a demo

The AI-native CDP for enterprise-level CX orchestration

Insider’s robust Customer Data Platform eliminates data siloes and creates unified user profiles to activate experiences across 12+ channels. It helps build data-driven, relevant customer experiences across all touchpoints of the customer lifecycle.

Get a demo

Integrate with any data source for complete and reliable customer profiles

Insider scored 99/100 for its Integration capabilities—10% higher than the industry average. Sync customer, engagement, and product data across your entire tech stack with 100+ out-of-the-box integrations in 20+ categories, including CRM, data warehouses analytics, paid ads, social media, and more.

Get a demo

Hyper-segment with 120+ attributes

Identify, define, and target your audience with 120+ out-of-the-box filters and triggers, including traits, behaviors, preferences, and more. Create custom filters and triggers to suit your business needs and reach customers at the right time, on the right channel, with the right message-no IT support required.

Get a demo

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Build relevant one-to-one experiences by targeting the right users with the right message at the right time on the right channel.

Get a demo

Access real-time insights to optimize and improve campaigns

Measure campaign performance periodically across all channels from a single dashboard with Insider’s advanced analytics. Use these real-time insights to understand your customers better, empowering you to optimize campaigns for better results.

Get a demo

Introducing Agent One™

Introducing Agent One™

Autonomous agents for superior customer engagement

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

Meet our agents

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

 

Meet our agents

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#1 AI-native Omnichannel Experience and Customer Engagement Platform

The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.

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