Insider named #1 Best Personalization Software by G2

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Why settle for anything less than the best? Insider outranks every other solution provider with a perfect user satisfaction score of 100/100 in:

  • Personalization Software
  • E-commerce Personalization
  • Personalization Engines
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Platform Tour
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Go ahead, compare. 

See how Insider compares with traditional players. 

Ratings

Ease of Setup

Insider

91%

Adobe

66%

Bloomreach

77%

Braze

75%

Iterable

77%

Salesforce

80%

Ratings

Meets Requirements

Insider

95%

Adobe

83%

Bloomreach

89%

Braze

85%

Iterable

85%

Salesforce

89%

Ratings

Ease of Use

Insider

95%

Adobe

72%

Bloomreach

83%

Braze

84%

Iterable

84%

Salesforce

82%

Ratings

Has the product been a good partner in doing business?

Insider

95%

Adobe

76%

Bloomreach

91%

Braze

90%

Iterable

91%

Salesforce

91%

Ratings

Quality of Support

Insider

96%

Adobe

74%

Bloomreach

93%

Braze

85%

Iterable

89%

Salesforce

84%

Insider

1,133 reviews

Adobe

2,959 reviews

Bloomreach

677 reviews

Braze

1,204 reviews

Iterable

674 reviews

Salesforce

1,755 reviews

Ease of Setup

91%

66%

77%

75%

77%

80%

Meets Requirements

95%

83%

89%

85%

85%

89%

Ease of Use

95%

72%

83%

84%

84%

82%

Has the product been a good partner in doing business?

95%

76%

91%

90%

91%

91%

Quality of Support

96%

74%

93%

85%

91%

84%

We provide 3X faster time to value (TTV) compared to other players

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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Platform Tour

Why top brands choose Insider

Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.

E-commerce Director

Best Results

Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.

E-commerce and Sales Director

Product Capabilities

With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.

Marketing Director

Time to Value

Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.

Online UX and Content Director

Ease of Setup
Best Results

Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.

E-commerce Director

Product Capabilities

Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.

E-commerce and Sales Director

Time to Value

With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.

Marketing Director

Ease of Use

Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.

Online UX and Content Director

Voted #1 for outstanding personalization features

We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.

The most advanced and extensive personalization capabilities

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.

Get a demo

Launch perfectly crafted web and mobile experiences in minutes

Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.

Get a demo

Share relevant content, products, and offers across every touch point and channel

Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product discovery and drive higher conversions.

Get a demo

Tailor-made search results with AI-led product recommendations

Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV. 

Get a demo

Personalized product discovery for a social media generation

Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.

Get a demo

Seamlessly orchestrate omnichannel customer journeys from a single platform.

Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.

Get a demo

Launch perfectly crafted web and mobile experiences in minutes

Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.

Get a demo

Share relevant content, products, and offers across every touch point and channel

Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product and drive higher conversions with Insider’s Smart Recommender.

Get a demo

Tailor-made search results with AI-led product recommendations

Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV. 

Get a demo

Personalized product discovery for a social media generation

Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.

Get a demo

Introducing Agent One™

Introducing Agent One™

Autonomous agents for superior customer engagement

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

Meet our agents

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

 

Meet our agents

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#1 AI-native Omnichannel Experience and Customer Engagement Platform

The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.

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