Join us to discover how Viettel Telecom boosted conversion rates by 152% and achieved 6× ROI with Insider’s personalization platform!

4+ Years of Digital Empowerment In a Glance!

Wednesday, October 15 | 2 PM Singapore | 5 PM Sydney
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Viettel Telecom to deliver AI-driven personalization across web, app, and messaging channels. By leveraging predictive segmentation, cross-channel journey orchestration, and real-time engagement, Viettel achieved a 152% uplift in conversion rates, a 6× return on investment, and a 62% increase in lead generation — all within just 3 months.

Join the Masterclass

Meet The Speaker

Rita Yang, Telecom & Mobile Operators– Global Digital Growth Director

In this exclusive masterclass with Viettel Telecom and Insider, we dive into the strategies Viettel used to:

  • Increase digital subscriptions and conversions with personalized journeys

  • Boost app adoption and self-service usage

  • Drive ROI with predictive targeting and cross-sell campaigns

  • Improve lead generation with optimized journeys and onsite experiences

  • Reduce churn with proactive retention strategies

Join us in this exclusive chat with Rita Yang (Telecom & Mobile Operators – Global Digital Growth Director) for an inside view on Viettel Telecom’s customer engagement strategy.

Rita Yang
Telecom & Mobile Operators– Global Digital Growth Director
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Insider × Viettel Telecom | Redefining personalization in telecom

Insider × Viettel Telecom | Redefining personalization in telecom

By using Insider’s Architect and Predictive Segmentation, Viettel delivered personalized digital journeys and cross-sell offers across web, app, and messaging. The result: +152% conversions, +62% lead generation, and 6× ROI.

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