Join us to discover how Vision Express increased appointment bookings by 29% and boosted eyewear sales conversion by 24%!

5 Years of Digital Empowerment In a Glance!

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Vision Express since 2020 to deliver individualized shopping journeys and appointment booking flows across web, app, and in-store channels. By introducing AI-driven product recommendations, personalized reminders for eye exams, and cart recovery campaigns for eyewear purchases, Vision Express achieved a 29% uplift in appointment bookings and a 24% boost in conversion for eyewear sales, while reducing cart abandonment and increasing repeat purchases.

Join the Masterclass

Meet The Speaker

Katie Cervasio, Optical Retail & Eyewear– Global Digital Growth Director

In this exclusive workshop with Vision Express and Insider — we dive into the tactics that Vision Express used to:

  • Increase eye exam bookings with personalized reminders and follow-up journeys

  • Boost eyewear sales conversion by 24% through AI-powered recommendations

  • Reduce cart abandonment with timely nudges across web and app

  • Grow repeat purchase rates with loyalty-linked offers and re-engagement flows

Join us in this exclusive chat with Katie Cervasio (Optical Retail & Eyewear – Global Digital Growth Director) for an inside view on Vision Express’s secret sauce for customer experiences.

Katie Cervasio
Optical Retail & Eyewear– Global Digital Growth Director
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Insider X Vision Express | Insider enabled Vision Express to increase bookings by 29% and sales conversion by 24%

Insider X Vision Express | Insider enabled Vision Express to increase bookings by 29% and sales conversion by 24%

Using Insider’s journey orchestration and personalization engine, Vision Express optimized appointment booking reminders, streamlined the eyewear cart flow, and introduced relevant product recommendations. These improvements delivered a 29% increase in eye exam bookings and a 24% uplift in eyewear conversion, while also strengthening repeat sales and loyalty.

 

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