Join us to discover how L’Occitane increased digital conversions by 18% with Insider’s personalization!

1 Year of Digital Empowerment In a Glance!

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider has been powering L’Occitane since 2024 to create elevated shopping experiences across web and mobile. By using AI-powered recommendations and personalized customer journeys, L’Occitane achieved an 18% uplift in online conversions and a 15% increase in repeat purchase rates.

Join the Masterclass

Meet The Speaker

Katie Cervasio, Personal Care & Cosmetics - Global Digital Growth Director

In this exclusive workshop with L’Occitane and Insider, we dive into the tactics that L’Occitane used to:

  • Increase Average Order Value

  • Decrease Cart Abandonment Rate

  • Improve Product Discovery

  • Improve Replenishment Rate

Join us in this exclusive chat with Katie Cervasio (Personal Care & Cosmetics – Global Digital Growth Director) for an inside view on L’Occitane’s secret sauce for customer experiences.

Katie Cervasio
Personal Care & Cosmetics - Global Digital Growth Director
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Insider X L’Occitane | How Insider enabled L’Occitane to deliver personalized luxury experiences online!

Insider X L’Occitane | How Insider enabled L’Occitane to deliver personalized luxury experiences online!

Through AI-driven product recommendations, dynamic homepage personalization, and optimized replenishment journeys, L’Occitane enhanced customer engagement and strengthened loyalty. The brand achieved an 18% uplift in conversions, a 15% increase in repeat purchases, and a 12% improvement in product discovery interactions across its digital channels.

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Personalization

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Marketing Director

CDP

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Head of Marketing

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E-commerece Director

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E-commerce Director

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