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Insider named #1 Best Personalization Software in G2 Fall’23 Report

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Our AI-powered personalization and optimization capabilities make us the #1 choice for top global brands looking to create personalized, cross-channel experiences. We’ve been named the #1 leader with the highest user satisfaction score (100/100) and fastest time to value (TTV) in:

  • Personalization Software
  • E-commerce Personalization
  • Personalization Engines
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See how Insider compares to other vendors

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100% genuine user reviews ❤️

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Voted #1 for outstanding personalization features

We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.

Create personalized, cross-channel customer experiences at scale

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Our industry-leading solution helps high-growth startups and enterprise brands build robust cross-channel capabilities that offer seamless personalized experiences across devices and 12+ channels.

By synchronizing data from across offline and online channels, we help brands craft and optimize marketing campaigns that drive better results with the fastest time to value. By helping brands personalize experiences end-to-end across the customer lifecycle, we help global brands supercharge productivity and grow at scale.

Explore Architect, Insider's Cross-Channel Customer Journey Orchestration Tool

Tailor-made search results with AI-led product recommendations

We help brands personalize search results for every shopper based on past and predicted behaviors. By offering AI-led search results and recommendations, Insider helps customers discover the products they’re looking for faster, reducing bounce rates, driving higher conversions, and increasing AOV and ROI with user behavior-based search recommendations

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Why top brands choose Insider

Fastest integration & set up

“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”

Head of Marketing

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Fastest time to value

Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.

Head of Online Trading

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Best results

“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups have increased by 5%, and we’ve seen conversion rates rise.”

Director of Ecommerce

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Localized customer support

“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”

Digital Marketing Director

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“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”

Head of Marketing

Fastest integration & set up

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“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”

Digital Marketing Director

Localized customer support

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“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups increase by 5%, and we’ve seen conversion rates rise.”

Director of Ecommerce

Best results

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Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.

Head of Online Trading

Fastest integration & set up

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Extend your tech stack
with 100+ integrations

Insider scored 97/100 for its Integration capabilities—10% higher than the industry average. Connect, centralize, and grow at scale with tools you already know and trust. Integrate solutions across 20+ categories (including CRM, Analytics, Ads, Social Media and more) to get up and running faster than ever.

Explore Insider Integration Hub

Extend your tech stack
with 100+ integrations

We provide 3X faster time to value (TTV) compared to other players

We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.

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Insider named the undisputed leader according to G2

Best Marketing Products 2023
Fastest Growing Products 2023
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Best Commerce Products 2023
Best Marketing Products 2023
Fastest Growing Products 2023
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Best Commerce Products 2023

Never settle for less than the best. Insider is the #6 Best Software Product in the world, the #4 Top Company in the UK, and #12 Top Company in EMEA.

Insider is a leader in Asia Mobile Marketing on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Enterprise E-Commerce Personalization on G2
Insider is a leader in Personalization on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Enterprise Marketing Automation on G2
Insider is a leader in Europe Mobile Marketing on G2
Insider is a leader in Personalization Engines on G2
Insider is a leader in Enterprise Personalization on G2
Insider is a leader in Personalization on G2
Insider is a leader in Customer Data Platform (CDP) on G2
Users love Insider on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Personalization Engines on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Personalization on G2
Insider is a leader in Asia Mobile Marketing on G2
Insider is a leader in Enterprise Personalization on G2
Insider is a leader in Mobile Marketing on G2
Insider is a leader in Enterprise Marketing Automation on G2
Insider is a leader in Europe Mobile Marketing on G2
Insider is a leader in Enterprise E-Commerce Personalization on G2
Insider is a leader in Personalization Engines on G2
Insider is a leader in Customer Data Platform (CDP) on G2
Insider is a leader in Mobile Marketing on G2
Users love Insider on G2

We’ve also been named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines

Our ability to deliver industry-leading solutions that help marketers deliver seamless personalized experiences was recognized by Gartner for the third consecutive year, who named us a leader. We gained top scores in all three personalization use cases: Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

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Trusted by marketing teams at 1,200+ brands, from high-growth start-ups to enterprise players

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One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

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