Insider eCommerce expert Wai Teng shares peak shopping season strategies to help marketers maximize revenue. She covers changing consumer behavior and psychology and how to use channels such as WhatsApp, SMS, app, and traditional marketing channels to drive sales and long-term loyalty.
Speakers
Yong Wei Teng
Director of Product Onboarding
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See why Insider is the #1 choice for marketers behind the growth of the world’s top brands.
In this session, we’ll cover:
How to use peak season data during the holidays and beyond
Channel strategies: SMS, WhatsApp, Email, Facebook Messenger, and more
Customer profiles and pre-sales prep tips
How to bring customer feedback into the mix to enhance CX