Success Story
Retail & EcommerceFrom first click to repeat purchase, create experiences your customers will love
Financial ServicesBuild trust and loyalty with personalized experiences that increase engagement and retention
Travel & HospitalityInspire travelers, personalize the journey, boost bookings, and drive ancillary revenue
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SMS Template Library60+ templates for seamless SMS marketing
CDP ExplorerLearn how to put your customer data into action
Finally connect data and put it into action. Personalize upgrades and add-ons, automate journeys, and support at scale across SMS/RCS, email, app, web, and more, to drive renewals, on-time payments, and higher lifetime value.
Drive profitable subscriber growth at every lifecycle stage
Enable faster activation, cross-sell, and upsell with personalized experiences.
Enable subscribers to discover the best offers for them based on individual usage patterns and contract value.
Accelerate activation with onboarding flows and eKYC on their favorite channels.
Increase monthly active users on your app with pre-defined personalization templates.
Provide impactful value through centralized customer insights by harmonizing subscriber data sourced from diverse sources, including in-house databases, offline stores, and digital interactions. This unified approach allows for a deeper, more precise understanding of users, enabling tailored responses that meet their needs at every stage of their lifecycle and engagement journey.
Discover high-value customers based on plan type, payment method, family size, device ownership, and predictive attributes such as Likelihood to Convert and Discount Affinity.
Subscribers expect personalized experiences across SMS, WhatsApp, app, push, and email. Deliver seamless, connected journeys across every touchpoint to boost satisfaction and engagement.
Boost subscriber loyalty with reliable experiences
Empower users with the right help exactly when they need it and rewards to boost CSAT and lifetime value.
Use AMP email use cases for collecting CSAT responses seamlessly, eliminating redirects, and enhancing user engagement.
Send real-time package and quota depletion reminders using app push to boost renewal and replenishment rates.
These bots provide instant solutions and personalized recommendations, reduce reliance on contact center agents, and improve overall customer experience quality.
CASE STUDY
CASE STUDY
“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how, helping us skip trial-and-error phases to achieve results faster. We’ve managed to achieve 6X ROI from the platform already.”
Group Head of Digital Marketing and eCommerce
Vodafone
Discover the storyWant to generate more revenue and growth from your customer experience initiatives?
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