The Opportunity to Reinvent Travel During Recovery, Perspective from Singapore Airlines
As COVID restrictions ease and more people become fully vaccinated, travel marketers are asking one big question: Will travelers come back like before, or will the trends that emerged in 2020 hang around in 2021 and beyond?
Hear from travel industry leaders Singapore Airlines and Insider on what’s in store over the next 18-24 months and how travel marketers can close customer experience gaps to future-proof their brands.
What’s on the agenda?
How traveler habits have changed over the last 18 months
What is driving bounce back and how marketers can close gaps in their customer experience
How 1:1 personalization can build consumer trust and loyalty in recovery