Break free
from Bloomreach

Break free from
Bloomreach?

Switch to Insider

Get granular data on engagement, conversion, and customer behavior – all in real-time. Switching from Bloomreach to Insider is a no-brainer – plus, we’ve made it even easier.

Break Free
Interactive Tour

Bloomreach

“Had you at the demo. Lost you in delivery.”

Swipe left
on toxic tech

Feeling let down by Bloomreach?

Feeling let down
byBloomreach?

You are not alone.

Here are the warning signs that you’re in a toxic tech relationship.
When loyalty becomes a liability, it’s time to switch:

Complex setup, complex problems

Basic needs become technical projects. Survey tools require front-end developers. Multi-domain businesses need constant adjustments. Templates demand HTML coding.

Unintuitive interface

When simple campaign changes require developer support, your team members lag.

Limited analytical data

Modern marketing demands deeper insights. Paid media tracking remains limited. Customer data stays surface-level. Bloomreach’s retail-focused approach leaves other industries struggling to measure success.

Frustrating experience

New features arrive without demos. Documentation gaps force trial and error. The learning curve stays steep, and without proper guidance, teams use only a fraction of the platform’s capabilities.

Go ahead, compare.

Insider vs Bloomreach

Bloomreach locks you into spiraling costs, complex reporting, and technical bottlenecks, Insider lets you focus on what matters — driving results. See how Insider compares to Bloomreach.

  • Features

User Reviews*

Competitor Logo
Insider Logo
  • Meet Requirements:
    8.9
    9.5
  • Ease of Use:
    8.3
    9.5
  • Ease of Setup:
    7.7
    9.1
  • Ease of Admin:
    8.4
    9.2
  • Quality of Support:
    9.3
    9.6
  • Product Direction (% positive):
    9.1
    9.5
  • Has the product been a good partner in doing business?:
    8.9
    9.2

*100% authenticated G2 user reviews

Features

Features

Bloomreach

Insider Logo

Integration without hidden costs

Competitor - Mixed pricing adds extra charges for third-party integrations and lacks connectors for pure CDPs.

Insider - Simple, clear pricing that includes support and integration—no hidden fees.

Smart targeting

Competitor - Limited predictive segments and no true affinity modeling. Longer campaign setup times.

Insider - Predict user behavior or create affinity-based models with AI and ML-based segmentations.

Channel freedom

Competitor - Lacks key on-site and in-app channels with limited starter and checkpoint options.

Insider - 12+ channels covered with real-time starters, plus price-drop and back-in-stock options.

Easy personalization

Competitor - New template store for in-app, but insufficient editor needs further HTML code for tailor-made use cases.

Insider - Robust WYSIWYG editor with app and web template store with 100+ ready-to-use, no-code templates.

Reporting

Competitor - Overly complex, insufficient reporting limits your insights into campaigns, visitors, and overall performance.

Insider - Easy to use 3-level (campaign, user, analytics) flexible reporting structure for a 360-degree view of user journeys.

Customer support

Competitor - Customer support function led by juniors with hidden costs and slow response times.

Insider - Local support experts in every region with proactive guidance and no extra costs. 

User Reviews*

Meet Requirements

Insider

9.5

Bloomreach

8.9

*100% authenticated G2 user reviews

Ease of Use

Insider

9.5

Bloomreach

8.3

*100% authenticated G2 user reviews

Ease of Setup

Insider

9.1

Bloomreach

7.7

*100% authenticated G2 user reviews

Ease of Admin

Insider

9.2

Bloomreach

8.4

*100% authenticated G2 user reviews

Quality of Support

Insider

9.6

Bloomreach

9.3

*100% authenticated G2 user reviews

Product Direction (% positive)

Insider

9.5

Bloomreach

9.1

*100% authenticated G2 user reviews

Has the product been a good partner in doing business?

Insider

9.2

Bloomreach

8.9

*100% authenticated G2 user reviews

Features

Integration without hidden costs

Insider

Simple, clear pricing that includes support and integration—no hidden fees.

Bloomreach

Mixed pricing adds extra charges for third-party integrations and lacks connectors for pure CDPs.

Smart targeting

Insider

Predict user behavior or create affinity-based models with AI and ML-based segmentations.

Bloomreach

Limited predictive segments and no true affinity modeling. Longer campaign setup times.

Channel freedom

Insider

12+ channels covered with real-time starters, plus price-drop and back-in-stock options.

Bloomreach

Lacks key on-site and in-app channels with limited starter and checkpoint options.

Easy personalization

Insider

Robust WYSIWYG editor with app and web template store with 100+ ready-to-use, no-code templates.

Bloomreach

New template store for in-app, but insufficient editor needs further HTML code for tailor-made use cases.

Reporting

Insider

Easy to use 3-level (campaign, user, analytics) flexible reporting structure for a 360-degree view of user journeys.

Bloomreach

Overly complex, insufficient reporting limits your insights into campaigns, visitors, and overall performance.

Customer support

Insider

Local support experts in every region with proactive guidance and no extra costs. 

Bloomreach

Customer support function led by juniors with hidden costs and slow response times.

Why choose Insider?

Bring data, personalization, and omnichannel experiences together with Insider. Insider is not just another MarTech provider – we’re a growth partner.

Unmatched channel breadth

Be where your customers are

Orchestrate customer journeys across 12+ channels. You won’t find this level of native channel support with any other vendor.

“Insider is the best platform we’ve used to combine all of our channels and provide a seamless multi-channel experience.”

CMO

US fashion retailer

Fastest time to value

“Insider’s integration is super fast and we saw amazing results in less than 2 months!”

Ecommerce Manager

Global homegoods retailer

See results 3x faster

Enterprise brands realize ROI in less than six months. Thanks to out flexible architecture, you can get up and running quick. Insider offers the fastest time to value – independently verified by G2 users.

White-glove support

Award-winning customer service

Benefit from global expertise and local know-how. Our local customer success and account management teams are reachable by telephone or email. That’s why we’re rated 100/100 for user satisfaction on G2.

”The best advantage of their service is responsive technical support and quick implementation.”

Senior eCommerce Manager

Luxury fashion brand

Seamless Integrations

“Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools.”

Head of Digital

Beauty and cosmetics retailer

Build your ideal ecosystem with 100+ integrations

Connect, centralize, and grow with the tools you already know and love. Integrate solutions across 20+ categories (from Analytics, Ads, Social Media and more) to get up and running faster than ever.

Switch to Insider

Ditch the drag. Boost your growth.

Make the move that top brands trust to unlock faster, smarter, more profitable customer experiences.

Break Free
Interactive Tour

‘‘Improved ROI with Insider. Our experience has been flawless so far. Even the integration was seamless.’’

Marketing Team Lead at Adidas

‘’We started using Insider and it works like magic. We saw a 14.4% increase in AOV in only 12 weeks. ‘’

Digital Marketing Director at Domino’s

‘’Insider brings together global knowledge and local expertise and combines them effortlessly.’’

Digital Marketing Lead at Lexus

‘’We achieved 15X ROI. Their easy-to-use editor allows us to quickly edit templates and create the content we want’’

Ecommerce Manager at Beirsdorf

‘’Insider’s platform has surprised us with how good it has been. Easy to set up and launch quickly! ’’

Head of Online at Samsung

Loved by brands, recognized by analysts

    • Insider tops G2's Spring’25 reports as a Leader across 10 categories

    G2 has rated Insider the #1 Omnichannel Experience and Customer Engagement Platform. Insider also tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, and more.

    Learn more
    G2 Image

    Insider named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines

    Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

    Read the full report
    gartner homepage

    Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

    Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.

    Read the full report
    Forrester Image

    Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023

    Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.

    Access the report
    IDC Image

    Don’t let migration hold you back.
    Migrate in 4 steps!

    Bring data, personalization, and omnichannel experiences together with Insider. Our platform makes marketing teams feel unstoppable.

    4-6 weeks to go-live

    2 months pay-back

    4,000+ hours saved

    12x ROI within 2 years

    Step 1

    Evaluation

    Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration. They will align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.

    Step 2

    Inventory

    We’ll help to audit every event, attribute, and custom attribute, mapping them to new values while cleaning and de-duplicating data. We’ll help you refine workflows and processes into Insider's intuitive setup, test with sample data to identify and resolve issues upfront, preventing major problems before full migration.

    Step 3

    Workshop

    Together with your Insider experts, we will workshop to design an optimal architecture to achieve your goals, test use cases, improve campaign workflows, and finalize a migration blueprint with clear priorities and responsibilities. There is no additional cost for this—it’s a standard part of our migration process.

    Step 4

    Migrate

    Complete your migration with Insider’s dedicated technical team, who will provide one-on-one support throughout the process. Our automatic migrator wizards, will set up your workspace, migrate assets and campaigns, transfer data feeds, finalize integrations, activate channels, and define your data and event model transformation with zero downtime. 

    Don’t let migration hold you back. Migrate in 4 steps!

    Bring data, personalization, and omnichannel experiences together with Insider. Our platform makes marketing teams feel unstoppable.

    12x ROI delivered
    within 2 years

    2 months pay-back

    4,000+ hours saved

    4-6 weeks
    to go-live

    Step 1

    Evaluation

    Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.

    Step 2

    Inventory

    We’ll help you audit every event, attribute, and custom attribute, mapping them to new values while also cleaning and de-duplicating the data. Then we’ll help you refine workflows and processes into Insider’s intuitive setup. Test with sample data to identify and resolve any issues upfront, preventing major problems before full migration.

    Step 3

    Workshop

    Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.

    Step 4

    Migrate

    Complete your migration with Insider’s dedicated technical team. Our technical team will provide one-on-one support throughout the process. With our automatic migrator wizards, we’ll set up your workspace, migrate assets and campaigns, transfer data feeds and finalize integrations, activate channels, and define your data and event model transformation with zero downtime. 

    Break free
    from toxic tech

    Switch to Insider

    Join 1,500+ brands who unlocked a new
    world of growth with Insider.

    One platform for individualized, cross-channel customer experiences

    Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

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