Tailor-made trips: How to build journeys as unique as every traveler

Tailor-made trips: How to build journeys as unique as every traveler

14 ways travel brands can increase bookings, boost CLTV, and grow ancillary revenue with Insider

Tailor-made trips: How to build journeys as unique as every traveler

Learn the CX secrets of the world’s best-loved travel brands

This ebook will teach you how to deliver engaging customer experiences across every stage of the customer journey. We'll share tips, tactics, and real-life examples from some of the world's most innovative and best-loved travel brands, including Pegasus and airBaltic , to explore how they drive more growth and revenue with Insider.

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Become their go-to brand by ensuring each traveler’s experience is seamless from start to finish

    • 82% of travel customers are open to sharing their data in return for a more personalized booking experience.
    • In travel, this means focusing on five key stages: dreaming, planning, booking, experiencing, and sharing.
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About Insider.

Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform to deliver consistent and engaging experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (e.g. WhatsApp).
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