Growth Webinar Series
AI. Agents. Action.
The Future of CX

Use Cases from Retail & BFSI
  • JUNE 12, 2025 | 14:00 - 15:00 PM
  • ZOOM ONLINE WEBINAR | THAI LANGUAGE

Customers today expect instant responses, deeply personalized journeys, and seamless cross-channel experiences.
GenAI and AI agents are no longer futuristic ideas — they are the foundation for delivering the next level of customer experience, now.

Slots are limited and reserved for leaders in digital, marketing, data, and CX.
Register today to get ahead of what’s next in customer experience.

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🧠 What You’ll Learn

  • How to integrate Agent One with minimal IT effort and fast time-to-value
  • Real-time data sync across systems using Databricks & AWS stack
  • Scalable ML use cases without needing to build models from scratch
  • How to reduce tech debt while increasing personalization capability
  • Architecture examples for deploying AI recommendations securely

Speaker

Prapaporn Somwong
Digital Growth Lead (TH &PH)
Prapaporn Somwong
Digital Growth Lead (TH &PH)
Tippamas Achalakul
Head of Commercial Industries
Tippamas Achalakul
Head of Commercial Industries
Priya Narula
Customer Success Lead
Priya Narula
Customer Success Lead
Prapaporn Somwong
Digital Growth Lead (TH &PH)
Prapaporn Somwong
Digital Growth Lead (TH &PH)
Tippamas Achalakul
Head of Commercial Industries
Tippamas Achalakul
Head of Commercial Industries
Priya Narula
Customer Success Lead
Priya Narula
Customer Success Lead
Prapaporn Somwong
Digital Growth Lead (TH &PH)
Tippamas Achalakul
Head of Commercial Industries
Priya Narula
Customer Success Lead
Agenda
14:00
Welcome & Opening from Insider
14:05
Insider Session: AI Product Recommendations & Real-Time Personalization Use Cases (Agent One, Smart Recommender)
14:50
AWS session: Harnessing Cloud Services for Secure, Flexible, and Value-based AI in BFSI & Retail’
15:25
Q&A - Lucky draw

Closing

RSVP now!
Who Should Join

  • CTOs & CIOs looking for scalable, low-maintenance AI/ML solutions

  • Digital, Marketing, CRM, CX leaders focused on ROI & automation

  • Product & Data Teams driving personalization, automation & tech stack integration

  • Teams from Retail, BFSI, OTA, Telco, and eCommerce sectors

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